Naman Khanna
505 4 Ave SW,Calgary, AB
Summary
Proven team player and guest engagement expert, adept at delivering high-quality service and maintaining cleanliness standards. At Vishal Mega Mart, I enhanced customer loyalty through exceptional service and conflict resolution. Skilled in packaging delivery and capable of lifting 60 pounds, I bring a strong work ethic to achieve outstanding results.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Vishal Mega Mart
Uttar Pradesh, India
04.2024 - 07.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Sales Associate
Computer World
Uttar Pradesh, India
09.2023 - 03.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
Software Development (2024-current) -
Southern Alberta Institute of Technology
Calgary, ABSkills
Strong Work Ethic
Guest Engagement
Cleanliness standards
Delivery
Team Player
Ability to Lift 50 Pounds
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Professional Working
Timeline
Customer Service Representative
Vishal Mega Mart
04.2024 - 07.2024
Sales Associate
Computer World
09.2023 - 03.2024
Software Development (2024-current) -
Southern Alberta Institute of Technology