Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Naman Khanna

Naman Khanna

505 4 Ave SW,Calgary, AB

Summary

Proven team player and guest engagement expert, adept at delivering high-quality service and maintaining cleanliness standards. At Vishal Mega Mart, I enhanced customer loyalty through exceptional service and conflict resolution. Skilled in packaging delivery and capable of lifting 60 pounds, I bring a strong work ethic to achieve outstanding results.

Overview

1
1
year of professional experience

Work History

Customer Service Representative

Vishal Mega Mart
Uttar Pradesh, India
04.2024 - 07.2024
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Responded to customer requests for products, services, and company information.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.

Sales Associate

Computer World
Uttar Pradesh, India
09.2023 - 03.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.

Education

Software Development (2024-current) -

Southern Alberta Institute of Technology
Calgary, AB

Skills

Strong Work Ethic

Guest Engagement

Cleanliness standards

Delivery

Team Player

Ability to Lift 50 Pounds

Languages

English
Full Professional
Hindi
Native or Bilingual
Punjabi
Professional Working

Timeline

Customer Service Representative

Vishal Mega Mart
04.2024 - 07.2024

Sales Associate

Computer World
09.2023 - 03.2024

Software Development (2024-current) -

Southern Alberta Institute of Technology
Naman Khanna