Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Naman Khanna

Naman Khanna

505 4 Ave SW,Calgary, AB

Summary

Proven team player and guest engagement expert, adept at delivering high-quality service and maintaining cleanliness standards. At Vishal Mega Mart, I enhanced customer loyalty through exceptional service and conflict resolution. Skilled in packaging delivery and capable of lifting 60 pounds, I bring a strong work ethic to achieve outstanding results.

Overview

1
1
year of professional experience

Work History

Customer Service Representative

Vishal Mega Mart
04.2024 - 07.2024
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Responded to customer requests for products, services, and company information.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.

Sales Associate

Computer World
09.2023 - 03.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.

Education

Software Development (2024-current) -

Southern Alberta Institute of Technology
Calgary, AB

Skills

Strong Work Ethic

Languages

English
Full Professional
Hindi
Native or Bilingual
Punjabi
Professional Working

Timeline

Customer Service Representative

Vishal Mega Mart
04.2024 - 07.2024

Sales Associate

Computer World
09.2023 - 03.2024

Software Development (2024-current) -

Southern Alberta Institute of Technology

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Naman Khanna