Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Mustafigur Rahman

Toronto,ON

Summary

Dynamic Stock Assistant with proven expertise at Primark in efficiently managing online orders and maintaining organized stock areas. Skilled in cash handling and customer service, I excel at enhancing sales through effective product signage and merchandising strategies. Committed to achieving sales goals while fostering strong customer relationships.

Overview

10
10
years of professional experience

Work History

Stock Assistant

Primark
Amsterdam
06.2024 - 02.2025
  • Stocked shelves with new merchandise and checked for outdated or damaged items.
  • Lifted materials of varied weights on regular basis.
  • Managed online orders efficiently by pulling requested items from the storage area promptly.
  • Set up advertising signs on shelves and counters to attract customers and promote sales.
  • Updated product labels to reflect accurate pricing.

Stock Assistant

Christian Dior
Toronto, ON
10.2023 - 02.2024
  • Stocked shelves with new merchandise and checked for outdated or damaged items.
  • Managed online orders efficiently by pulling requested items from the storage area promptly.
  • Packaged items with appropriate materials to prevent damage during shipping.
  • Stocked shelves with merchandise to ensure availability of products for customers.
  • Verified accuracy of vendor invoices before processing payment requests.

Stock Associate

Mango
Toronto, ON
06.2023 - 10.2023
  • Maintained effective team member communication.
  • Stocked merchandise, clearly labeling items, and arranging them according to size or color.
  • Greeted customers and directed them to the requested products.
  • Answered customer questions, and provided detailed product information.
  • Placed products in correct storage locations to keep stock areas organized, and inventory counts accurate.

Sales Associate

Adidas
Amsterdam
02.2022 - 09.2022
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Sold various products by explaining unique features, and educating customers on proper application or usage.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Answered incoming telephone calls to provide store, products and services information.

Sales Associate

Vodafone
Zhytomyr
10.2020 - 12.2021
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Received and displayed product shipments on store retail shelves upon delivery.
  • Increased purchase amounts by cross-selling with similar products.
  • Reviewed files, recordings, and other documents to obtain information to respond to requests.
  • Developed trusting relationships with customers by making personal connections.

Sales Assistant

LC Waikiki
Zhytomyr
01.2018 - 07.2020
  • Accepted and completed cash, check, and credit card payments.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Monitored stock levels to facilitate the restocking and replenishment of shelves.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Organized stockroom shelves, racks and bins according to store layout and product categories.

Sales Associate

7 Eleven
Kuala Lumpur
01.2015 - 08.2017
  • Helped customers find specific products, answered questions, and offered product advice.
  • Engaged customers in friendly, professional dialogue to determine their needs.
  • Answered incoming telephone calls to provide store, product, and service information.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Cleaned shelves, counters and tables to maintain organized store.

Education

Certificate - Professional Office Administration

YWCA Toronto
Toronto, ON
05.2023

Bachelor of Arts - Economics

Zhytomyr Polytechnic State University
Zhytomyr, Ukraine
08.2021

Certificate - Business Studies

Malvern International Academy
Kuala Lumpur, Malaysia
11.2014

High School Diploma -

Mohammad Mokon High School And College
Sylhet, Bangladesh
08.2009

Skills

  • Store Opening and Closing
  • Customer Needs Assessment
  • Policy and Procedure Adherence
  • Cash handling
  • Cash handling accuracy
  • Problem solving
  • Verbal and written communication
  • Customer service
  • Sales Goals Attainment
  • Product Recommendations
  • Stocking and receiving
  • Order processing
  • Product signage and labeling
  • Merchandise Stocking
  • Storage Organization

Languages

English
Full Professional
Bengali
Native/ Bilingual
Ukrainian
Limited
Russian
Limited

Timeline

Stock Assistant

Primark
06.2024 - 02.2025

Stock Assistant

Christian Dior
10.2023 - 02.2024

Stock Associate

Mango
06.2023 - 10.2023

Sales Associate

Adidas
02.2022 - 09.2022

Sales Associate

Vodafone
10.2020 - 12.2021

Sales Assistant

LC Waikiki
01.2018 - 07.2020

Sales Associate

7 Eleven
01.2015 - 08.2017

Certificate - Professional Office Administration

YWCA Toronto

Bachelor of Arts - Economics

Zhytomyr Polytechnic State University

Certificate - Business Studies

Malvern International Academy

High School Diploma -

Mohammad Mokon High School And College

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Mustafigur Rahman