Andrea Richard
Charlottetown,PE
Summary
Motivated professional with customer relations skills and understanding of successful merchandising.
Skilled in labeling, shelving and organizing items. Offering several years of related experience and proven success the field. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
Certification
Work History
Stock Assistant
Princess Auto
Saint John, New Brunswick
- Adhered strictly to all safety regulations while working with sharp objects or hazardous chemicals.
- Organized shelves in the back room according to product type and size.
- Unloaded and processed incoming stock deliveries, ensuring that all items were accounted for.
- Replenished items to maintain stock availability.
- Updated product labels to reflect accurate pricing.
- Updated products with new pricing or temporary promotion signs to increase sales.
- Faced products on shelves and displays to meet company policies.
- Followed proper stock rotation procedures to minimize obsolescence and remove out of date items from sales floor.
- Moved and rebuilt shelves, racks and displays to increase visibility of merchandise.
- Stocked shelves with new merchandise and checked for outdated or damaged items.
- Maintained neat, safe and orderly workspace to prevent accidents and injuries.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
Retail Supervisor
Missions
- Maintained a clean and organized work environment to ensure an enjoyable shopping experience for customers.
- Resolved customer complaints in a timely manner while maintaining excellent relations with customers.
- Ensured compliance with all safety regulations, policies and procedures.
- Conducted price checks for special orders or discounts as requested by customers.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Resolved conflicts between customers or employees in a diplomatic manner while maintaining brand standards.
- Inspected work areas regularly for cleanliness and organization according to established standards.
- Managed opening and closing procedures by reconciling sales records and cash transactions with software data.
- Delegated work to employees based on shift requirements, individual strengths and unique training.
- Delivered consistent training and close mentoring support to front end employees in operations and customer service strategies.
Sales Team Member/Customer Service Specialist Head Cashier
Liquidation Word
Dartmouth & Halifax Locations, Nova Scotia
- Assist in all aspects setting up news stores One in Halifax one in Dartmouth
- Assembling Shelving/Furniture
- Assisted in training new employees on proper use of equipment and safety protocols.
- Handled customer complaints in a professional manner.
- Greeted customers upon entering the store and provided assistance.
- Performed cashier duties such as ringing up sales, processing payments, and issuing receipts.
- Completed transactions in an efficient manner while providing excellent customer service.
- Tracked inventory levels throughout the day and restocked items as needed.
- Stocked shelves with merchandise according to company standards.
- Organized displays to attract customers and promote sales.
- Assisted with unloading delivery trucks and stocking shelves with new merchandise.
- Operated point-of-sale systems accurately to process payments from customers.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
- Processed returned merchandise according to company policies.
Order Fulfillment Associate
Veseys
Charlottetown, Prince Edward Island
- Collaborated with sales team to facilitate special orders or rush deliveries when necessary.
- Packaged items for shipping following established procedures.
- Maintained accurate records of orders, shipments, and inventory.
- Monitored stock levels and communicated needs for replenishment to management.
- Organized warehouse shelves and bins in an orderly fashion.
- Verified order accuracy prior to shipment.
- Prepared invoices for completed orders using company software system.
- Assisted in training new warehouse employees.
Skills
- Warehouse Operations
- Packing expertise
- Barcode scanning
- Stock control
- Shipping procedures
- Product Packaging
- Employee Scheduling
- Team Building and Leadership
- Customer Service
- Multitasking and Organization
- Policies and Procedures
- Staff Supervision
- Store Opening and Closing
- Loss Prevention Procedures
- Friendly and Positive
- Delegating Work
- POS System Operation
- Cash Register Operation
- Deposit Preparation
- Money Handling
Certification
- W.H.I.M.S 2023
- First Aid CPR Level C 2023
- Department of Health and wellness Food safety certificate
- Clear & Clear Criminal record and Vulnerable Sector Check
Additional Information
References
Marc Perry (902)978-0340
Tawana Baker (902)989-2105
Michelle Murchison (902)626-1628
Timeline
- W.H.I.M.S 2023
- First Aid CPR Level C 2023
- Department of Health and wellness Food safety certificate
- Clear & Clear Criminal record and Vulnerable Sector Check
Stock Assistant
Princess Auto
Retail Supervisor
Missions
Sales Team Member/Customer Service Specialist Head Cashier
Liquidation Word
Order Fulfillment Associate
Veseys