Mustafa Daoud
North York,ON
Summary
Accomplished in diversifying training programs and expanding course offerings to handle small and larger numbers of enrollees. Well-versed in developing courses for new topics and adjusting existing classes to meet changing demands, both in-person and remote. A hardworking and disciplined leader with advanced conflict resolution skills, good organizational abilities and a proactive approach.
Overview
14
14
years of professional experience
Work History
Training Specialist
Northwind Inc. Canada - MaestroPMS
Markham, ON
11.2022 - Current
Multi-Property Director of Training
Sheraton Amman Al Nabil Hotel
Ammon, NB
03.2016 - 05.2022
Training Manager 2016-2018
Human Resources & Training Manager 2018-2021
Multi-Property Director of Training 2021-2022
Learning & Development Manager (Pre-Opening Team)
Hilton Dead Sea Resort & Spa
Ammon, NB
05.2015 - 03.2016
Learning & Development Manager
Al Faisaliah Hotel, A Rosewood Hotel
, NB
09.2014 - 05.2015
Assistant People Training Manager
Kempinski Hotel Amman
Ammon, NB
07.2013 - 08.2014
Le Meridien Amman Hotel
Assistant Training Manager
Ammon, NB
07.2010 - 06.2013
Training Officer 2010-2012
Assistant Training Manager 2012-2013
Education
MBA - Business Administration
AOU Jordan
Ammon, NB09-2017
Bachelor of Arts - Business Administration - Marketing
AOU Jordan
Ammon, NB07-2014
Skills
- Master Train of Trainers
- Fluent in English in Arabic
- Ability to conduct in person and remote training sessions
- Expert in integrating new technologies with current training methods
- Experience an opening and merging new properties
- Managing training departments in multiple geographical locations
- Able to thrive in a fast paced deadline oriented environment
- Detail oriented with excellent written and oral communcation skills
Languages
English
Native/ Bilingual
Arabic
Native/ Bilingual
References
References available upon request.
Timeline
Training Specialist
Northwind Inc. Canada - MaestroPMS
11.2022 - Current
Multi-Property Director of Training
Sheraton Amman Al Nabil Hotel
03.2016 - 05.2022
Learning & Development Manager (Pre-Opening Team)
Hilton Dead Sea Resort & Spa
05.2015 - 03.2016
Learning & Development Manager
Al Faisaliah Hotel, A Rosewood Hotel
09.2014 - 05.2015
Assistant People Training Manager
Kempinski Hotel Amman
07.2013 - 08.2014
Le Meridien Amman Hotel
Assistant Training Manager
07.2010 - 06.2013
MBA - Business Administration
AOU Jordan
Bachelor of Arts - Business Administration - Marketing
AOU Jordan
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