MUSTAFA AL-ASADI
Calgary,Canada
Summary
Caring Human Service Worker professional with experience in assisting clients to obtain needed services, including housing, mental health, medical and financial. Entry level case management experience with marginalized and at-risk populations. Insider knowledge of community resources.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Community Support Worker
New Age Services
Calgary, Alberta
12.2021 - Current
- Provided medical, technological, environmental, emotional, physical, and behavioural support
- Participated in research, development, and implementation of client programs
- Proactively identified and developed solution for client concerns
- Learned behavioural support plans to better understand client needs
- Completed requirements for client documentation effectively
- Supported clients in developing goals and social skills, improving individual wellness and productivity.
VOLUNTEER EXPERIENCE
Client Settlement Support (Volunteer), Private Family
Calgary, AB
11.2020 - Current
- Helped with office tasks, taking messages, scanning documents, and answering phone inquiries
- Attended special events and programs on behalf family and explain them content of events and programs
- Partnered with community organizations and government agencies to increase outreach and service access
- Used strong interpersonal communication skills to convey information
Client Support Worker (Practicum)
Calgary Catholic Immigration Society
Calgary, AB
04.2021 - 07.2021
- Collaborated with others to manage tasks and maximize productivity
- Described procedures, requirements, and benefits to clients based on specific needs
- Worked with clients to discuss program options and maximize benefits
- Provide emergency interpretation and translation
Client Support Worker (Practicum)
Independent Living Resource Centre
Calgary, Alberta
01.2021 - 03.2021
- Assessed barriers, strengths, and needs of each family and worked quickly to help remedy
- Educated prospective participants on available services and programs
- Identified service gaps and supported clients in connecting with needed resources, including housing, work placements, and language learning
- Established positive relationships with aid recipients and assessed goals, addressing individual needs and identifying supportive services
- Supported clients with settling and establishing budgets for food and housing
Education
Human Services Professional Diploma
Columbia College
Calgary, AB06.2021
Skills
- Experienced assisting Immigrants and Individuals with disabilities to reach their goals
- Experienced supporting day to day program operations, record management, and resource coordination
- Experienced dealing with clients from different backgrounds including people with barriers/disabilities, immigrants and at risk
- Experienced handling sensitive and confidential information
- Able to de-escalate stressful situations with positive outcome
- Problem solver, goal oriented, and punctual
- Bilingual: English and Arabic
- Great interpersonal and communication skills
- Demonstrated success in building long-lasting relationships
- Familiar with resources available in community for immigrants and individuals with disabilities
- Clear Police Information Check, including Vulnerable Sector Search
- Familiar with Microsoft Office, and Internet
- Class 5 AB Driver’s license, access to reliable vehicle and able to start to work immediately
Certification
Standard First Aid and CPR/AED Level C Certificate, Momentum, Calgary, AB |Expires: Apr-15-2022
Nonviolent Crisis Intervention Certificate, Crisis Prevention Institute (CPI), Calgary, AB |Expires: Aug-21- 2024
Additional Information
Professional References Available Upon Request
Employment and Education
Community Support Worker, December 2021 - current, Full-time ( five 6 hr shifts/week).
Human Services Diploma ( 1 year accelerated), Columbia College, 2021
Timeline
Community Support Worker
New Age Services
12.2021 - Current
Client Support Worker (Practicum)
Calgary Catholic Immigration Society
04.2021 - 07.2021
Client Support Worker (Practicum)
Independent Living Resource Centre
01.2021 - 03.2021
VOLUNTEER EXPERIENCE
Client Settlement Support (Volunteer), Private Family
11.2020 - Current
Human Services Professional Diploma
Columbia College
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