Katrina De Viries
Brockville,ON
Summary
Dedicated Community Support Worker with a proven track record at Developmental Services of Leeds and Grenville enhancing client independence and well-being through empathetic communication and active problem-solving. Skilled in crisis intervention and fostering positive community engagements, I've significantly improved client satisfaction and facilitated effective support strategies, embodying compassion and collaboration in every interaction.
Professional with proven track record in providing exceptional support and care within communities. Adept at building strong relationships, ensuring effective communication, and addressing diverse needs. Strong team collaborator focused on delivering impactful results and adapting to changing circumstances. Skilled in crisis intervention, active listening, and conflict resolution. Known for reliability and compassionate approach.
Overview
19
19
years of professional experience
Work History
Community Support Worker
Developmental Services of Leeds and Grenville
12.2005 - Current
- Assisted clients in achieving greater independence, fostering a sense of empowerment through guidance and encouragement.
- Established trust-based relationships with clients through empathetic communication and active listening skills.
- Enhanced client well-being by providing comprehensive support and resources tailored to individual needs.
- Provided crisis intervention support when needed, deescalating situations while prioritizing the safety of all involved parties.
- Implemented creative problem-solving techniques for resolving conflicts or challenges faced by clients in their daily lives.
- Organized recreational activities that fostered positive social interactions and improved overall client satisfaction.
- Maintained professional development through ongoing training courses, staying current on best practices in the field of community support work.
- Strengthened family dynamics by facilitating open communication channels between clients and their loved ones during difficult times.
- Delivered consistent follow-up care to monitor progress towards goals, adjusting support strategies as necessary based on ongoing evaluation results.
- Connected clients with appropriate community resources, effectively navigating complex systems on their behalf.
- Advocated for client rights, ensuring equitable access to necessary services and resources across diverse populations.
- Developed personalized care plans, addressing each client''s unique needs and goals for improved quality of life.
- Conducted home visits to assess living conditions and identify potential barriers to client success, recommending modifications as needed for enhanced safety and accessibility.
- Conducted thorough assessments to identify areas of need, devising targeted interventions for maximum impact.
- Facilitated group sessions focused on skill-building activities, promoting social engagement and personal growth among participants.
- Maintained accurate case records to track progress, sharing relevant updates with supervisory staff as needed.
- Collaborated with outside organizations teams to ensure seamless delivery of community support services and optimal client outcomes.
- Offered compassionate care during transitional periods such as housing changes or medical emergencies, providing stability amid uncertainty.
- Assisted individuals in perusing opportunities in their community
- Facilitated access to community resources for clients, improving their quality of life and independence.
- Encouraged individuals to participate in independent living by supporting daily living exercises and skills,
Education
Associate of Applied Science - Child And Youth Worker
St, Lawrence College
Brockville06-2001
High School Diploma -
South Grenville District High School
Prescott, ON06-1999
Skills
- Active problem solving skills
- Fostering independence
- ability to work as a team or individuality
- Excellent oral communication skills
- Compassionate to individuals with disabilities
- Excellent interpersonal communication and collaboration with others in the community
- Staff education and training
- Excellent time management
- CPI and CPR training
Languages
English
Full Professional
Timeline
Community Support Worker
Developmental Services of Leeds and Grenville
12.2005 - Current
Associate of Applied Science - Child And Youth Worker
St, Lawrence College
High School Diploma -
South Grenville District High School
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