MUSSIE NEMARYAM
AIRDRIE,AB
Summary
Accomplished professional with a proven track record in passenger transportation and customer service, notably with Uber. Expert in vehicle maintenance and customer engagement, enhancing rider satisfaction and safety. Skilled in schedule management and efficient route planning, significantly boosting earnings. Demonstrates strong communication and time management abilities, contributing to a positive customer experience.
Overview
6
6
years of professional experience
Work History
UBER DRIVER
Uber
10.2021 - 05.2024
- Improved rider satisfaction by maintaining a clean, comfortable vehicle environment.
- Enhanced customer service by providing prompt and courteous transportation to passengers.
- Boosted earnings through efficient route planning and strategic scheduling of rides.
- Ensured passenger safety with strict adherence to traffic regulations and proactive driving habits.
- Developed strong communication skills while interacting with diverse groups of riders daily.
Customer Service Cashier
SPY HILL TRAC AND CAR WASH
07.2018 - 06.2021
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
- Streamlined the checkout process for faster service and improved customer experience.
Education
ADDIS KETEMA HIGH SCHOOL
Skills
Passenger transportation
Customer Engagement
Vehicle Maintenance
Customer Service
Schedule Management
Time Management
Safe Driving
Excellent navigation
Valid Driver's License
Clean Driving Record
Languages
English
Professional Working
Timeline
UBER DRIVER
Uber
10.2021 - 05.2024
Customer Service Cashier
SPY HILL TRAC AND CAR WASH
07.2018 - 06.2021
ADDIS KETEMA HIGH SCHOOL
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