MUSKAN Desai
Brampton,Ontario
Summary
Motivated and detail-oriented individual with strong organizational and customer service skills, seeking an Office Administration. Eager to contribute efficiency, accuracy, and a positive attitude while learning and growing within the role.
Overview
3
3
years of professional experience
Work History
Supervisor/ Team Lead
ChaatterBox
Brampton, Ontario
01.2023 - Current
- Coordinated staff schedules to optimize workflow and customer service efficiency.
- Supervised daily operations and ensured team adherence to company policies.
- Trained new employees on procedures and customer interaction best practices.
- Monitored inventory levels and managed supply orders for seamless operations.
- Provided feedback to team members to enhance performance and service quality.
- Maintained positive working relationship with fellow staff and management.
Education
High School Diploma -
George Brown College
Toronto04-2025
Skills
- Administrative Support – Typing, proofreading, filing, data entry
- Customer Service – Handling inquiries and resolving complaints with professionalism
- Organization & Time Management – Coordinating schedules, prioritizing tasks, meeting deadlines
- Inventory Management – Ordering supplies, maintaining accurate stock levels
- Team Leadership – Supervising employees, delegating tasks, managing shifts
- Technology Skills – MS Word, Excel, Email, Databases (basic)
- Adaptability – Quick learner, reliable, and ready to take on new challenges
Achievements & Strengths
- Recognized for reliability, punctuality, and efficiency in a busy workplace
- Successfully balanced multiple responsibilities while maintaining accuracy
- Strong interpersonal skills with a positive and goal-oriented attitude
Timeline
Supervisor/ Team Lead
ChaatterBox
01.2023 - Current
High School Diploma -
George Brown College