Overview
Work History
Education
Skills
Certification
References
Languages
Timeline
Generic

Muskan Bhatia

London,Canada

Overview

4
4
years of professional experience
1
1
Certification

Work History

Senior Data Analyst

Walmart
06.2023 - 02.2024
  • Spearheaded end-to-end label development, encompassing design using Access Studio and Access Via, testing via Swagger and JMeter, and bulk delivery of PDF labels to in-store printing teams.
  • Documented label design and testing methodologies in Confluence pages for knowledge sharing and reference.
  • Managed user stories, Jira tickets, and Kanban board updates in daily scrum meetings to maintain team cohesion.
  • Collaborated with other IT Discipline leads and business unit leads to assess problem statements, gather requirements, aid in template creation, and ensure successful project completion and data solution/product design and documentation.
  • Conducted complex group meetings and facilitated information gathering sessions across IT teams.
  • Optimized data analysis workflows to enhance efficiency and accelerate decision-making processes.
  • Worked closely with Product Managers to strategize and implement business functionalities.
  • Designed user-friendly ServiceNow forms to streamline ticket creation and save time for end users.
  • Developed graphical Service Dashboard for business users, presenting comprehensive reports showcasing key trends, patterns, and anomalies to senior management, and effectively communicated findings using text, charts, and graphs to promote data-driven culture throughout the organization, fostering informed decision-making.
  • Supported User Acceptance Testing (UAT) and secured official sign-off approvals for UAT-ready releases and production.

Business/Data Analyst

SteriMax Inc.
09.2022 - 05.2023
  • Collaborated with stakeholders to refine requirements and ensure alignment with business objectives in SAP integration for pharmaceutical firm.
  • Translated detailed requirements into technical designs and documented functional (FRD) and business (BRD) requirements, including custom workflows, and product enhancements.
  • Elicited business needs through analysis workshops, data analysis, and developed UML use cases and screen prototypes ensuring SDLC policy compliance.
  • Generated Agile compliant test cases and scripts, accelerating defect resolution and product enhancement cycles.
  • Developed comprehensive AS-IS diagram outlining current system's functionalities, data sources, outputs, and formats.
  • Developed detailed TO-BE diagram specifying SAP integrating system's implementation, including expected functionality, data inputs, outputs, and post-integration format.
  • Spearheaded data conversion activities, finalizing conversion approaches, set goals, and ensuring seamless integration of healthcare data.
  • Provided quantifiable project prioritization and performance assessments, facilitating informed decision-making by closely working with SME and BPO, resolved RAID log issues and got final approvals on Design Documents, BRDs and FRDs using DocuSign.
  • Enhanced BI system performance through SQL query optimization and data integration, augmenting SAP CRM integration efforts.

Senior Data Analyst

Capgemini
01.2020 - 05.2021
  • Implemented SQL/Python for data wrangling and conducted advanced data manipulation, cleaning, and visualization using SQL.
  • Spearheaded development of pioneering Datalake, leveraging raw data and implementing cleaning processes.
  • Delivered comprehensive reports highlighting key trends, patterns, anomalies, presenting findings to senior management for informed decision-making purposes using PowerBi.
  • Improved Data Discovery and automated data transformation pipelines.
  • Reduced manual data entry errors by Establishing Data Catalogs for B2B/B2C sales data, orchestrating automated workflows using Atlan Airflow.
  • Analyzed and validated Go Live quantitative data daily, enhancing outcomes with VLOOKUP and MultiVLOOKUP.
  • Conducted training sessions for 200+ MIS and business personnel, providing tool insights and resolving queries.
  • Interpreted Business User's visualization requirements using Tableau for effective communication.
  • Proficient in writing SQL queries to validate healthcare data movement within data warehouse layers.
  • Collaborated with business and BI teams to gather requirements and create reports.
  • Managed creation of tables for new data and data migration using SQL databases like Oracle and MySQL.
  • Leveraged MS Excel techniques like charts, graphs, and pivot tables, to communicate findings in understandable format for weekly reports.

Education

Post Graduate Diploma in Information Technology Business Analytics -

Conestoga College
Kitchener, ON
08.2022

Bachelor of Technology in Computer Science -

The NorthCap University
Gurgaon, India
05.2020

Skills

  • Advanced Analytics
  • Data Visualization
  • Actionable Insights
  • Documentation & Reporting
  • Dashboard Creation
  • Data Quality
  • Presentation
  • Process Optimization
  • Statistical Modeling
  • Programming (R, SQL)
  • Communication
  • Critical Thinking

Certification

  • Certified ScrumMaster (CSM) – Scrum Alliance
  • MySQL Essential Training – LinkedIn
  • SQL for Data Analysis – LinkedIn
  • Machine Learning with Python – LinkedIn
  • PowerBi – Udemy
  • UiPath Essential Training – LinkedIn
  • Advanced Excel – Udemy

References

AVAILABLE ON REQUEST

Languages

English
Full Professional
Hindi
Native or Bilingual

Timeline

Senior Data Analyst

Walmart
06.2023 - 02.2024

Business/Data Analyst

SteriMax Inc.
09.2022 - 05.2023

Senior Data Analyst

Capgemini
01.2020 - 05.2021

Post Graduate Diploma in Information Technology Business Analytics -

Conestoga College

Bachelor of Technology in Computer Science -

The NorthCap University

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Muskan Bhatia