Summary
Overview
Work History
Education
Skills
Timeline
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MUSKAN

Abbotsford,BC

Summary

Enthusiastic and proactive individual with experience as a back-of-house coordinator at JD Sports, Sevenoaks. Quickly developed a strong foundational understanding of retail operations, gained through involvement in the initial store set-up, and ongoing inventory management. Possessing a solid foundation in retail operations and fostering a positive team dynamic. Eager to leverage a passion for streetwear and sneaker culture, and a commitment to customer satisfaction and team development, to excel as a Store Supervisor, driving KPI achievement and operational efficiency.

Overview

4
4
years of professional experience

Work History

Back of House Coordinator

JD Sports
Abbotsford, BC
12.2024 - Current
  • Played a crucial role in the initial setup of the new JD Sports Sevenoaks location, including organizing stockrooms and preparing merchandise for the sales floor.
  • Efficiently processed and organized incoming shipments, ensuring accurate inventory levels, and accessibility for the sales team.
  • Maintained a well-organized and efficient back-of-house environment to support smooth daily operations and product flow.
  • Collaborated with sales associates to locate and retrieve merchandise, contributing to a positive customer experience.
  • Embraced the JD Sports culture and contributed to a positive team dynamic from the store's inception.

Sales Associate

Softmoc
Langley, Canada
02.2023 - 09.2024
  • Greeted customers in a friendly and professional manner.
  • Organized shelves and displays to maintain a neat, orderly store environment.
  • Processed customer payments using a point-of-sale system.
  • Maintained updated records of inventory, sales, orders, and returns.
  • Responded to customer inquiries regarding the products and services offered.

Office Administrator

English Mentor
Chandigarh, India
08.2021 - 10.2022
  • Coordinated and managed daily administrative operations of the office.
  • Organized and maintained filing systems, including electronic databases, and records.
  • Answered calls and directed callers to the appropriate personnel or department, or took messages as needed.
  • Greeted visitors warmly, handled inquiries, and provided general information about the company.
  • Maintained supplies inventory by checking stock, expediting orders for supplies, and verifying the receipt of supplies.

Education

Associate of Arts -

LaSalle College
Vancouver, BC
09.2024

Bachelor of Commerce And Laws -

Punjabi University
Patiala, India
07.2021

Skills

  • Customer service
  • Team Training and Development
  • KPI awareness and contribution
  • Sales and Operational Execution
  • Customer partnership
  • Product knowledge sharing
  • Positive work environment
  • Initiative Support
  • Community Engagement
  • Culture-First Mindset
  • Passion for streetwear and sneakers

Timeline

Back of House Coordinator

JD Sports
12.2024 - Current

Sales Associate

Softmoc
02.2023 - 09.2024

Office Administrator

English Mentor
08.2021 - 10.2022

Associate of Arts -

LaSalle College

Bachelor of Commerce And Laws -

Punjabi University

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