Muskaan Pannu
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
3
3
years of professional experience
Work History
Housekeeping
Providence Health Care
02.2023 - 09.2023
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Customer Fulfillment Associate
Walmart
02.2022 - 09.2023
- Collaborated with team members to complete work timely and avoid delays.
- Maintained tidy and organized work environment to comply with cleanliness standards.
- Monitored inventory levels to purchase adequate supply and consistent stock of products.
- Performed proper lifting and handling techniques to maintain safe working environment.
- Greeted store customers and discussed needs.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Interacted with guests in friendly and knowledgeable way.
Teacher
Manitoba Internationals
03.2021 - 11.2022
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Incorporated multiple types of teaching strategies into classroom.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Supported student physical, mental, and social development using classroom games and activities.
Education
Associate of Arts -
Alexander College
Vancouver, BCHigh School Diploma -
Khalsa College Girls Sen.sec. School
Amritsar,Punjab,India03.2020
Skills
- Good Telephone Etiquette
- Fluent in English, Punjabi and Hindi
- Have the ability to be a good listener
- Able to multitask in a busy environment
- Flexibility related to hours can work for more than allotted time
- Creates a positive and friendly attitude
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Housekeeping
Providence Health Care
02.2023 - 09.2023
Customer Fulfillment Associate
Walmart
02.2022 - 09.2023
Teacher
Manitoba Internationals
03.2021 - 11.2022
Associate of Arts -
Alexander College
High School Diploma -
Khalsa College Girls Sen.sec. School
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