Muskaan Chadha

• Supervising a dynamic team of over 70 brand representatives to achieve sales targets and provide exceptional customer service.
• Participated in weekly team meetings to discuss progress and maintained accurate records of employee performance metrics.
• Providing ongoing training and development opportunities to team members to improve their product knowledge, POS handling, sales skills, and customer engagement.
• Collaborating with cross-functional teams to execute corporate initiatives and drive business results.

• Excelled in retail roles, earning promotion from a sales associate to the management level.
• Fostered an environment supporting team cohesion and high performance.
• Elevated sales potential through attentive service, and supported customer inquiries efficiently.
• Prepared daily, weekly, and monthly reports for management review.

Brand & Creative: India, KSA, and UAE

• Negotiated contracts to onboard brand-aligned influencers
• Strengthened engagement with target influencers across regions.

Online Reputation Management:

• Strengthened brand presence through dedicated problem-solving on Facebook, Instagram, Twitter, and PlayStore.