Bhavy Ahuja
Penticton,Canada
Summary
Accomplished Retail Manager skilled at building atmosphere of collaboration and performance excellence to provide every customer with exceptional experiences and promote brand loyalty. Effectively oversee and align processes with dynamic conditions while increasing efficiency and maximizing profits. Motivational leader skilled at building relationships with customers, employees and senior management.
Overview
6
6
years of professional experience
Work History
Assistant Store Manager
Big Box Outlet Store
2023.06 - Current
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Maximized profits by negotiating better deals with vendors and reducing shrinkage through loss prevention strategies.
- Increased employee retention, training staff in effective customer service techniques and product knowledge.
- Improved store operations by establishing clear communication channels between team members and implementing efficient scheduling practices.
- Provided support to store manager in budgeting processes, helping maintain financial stability for the business.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Spearheaded staff recruitment efforts, interviewing candidates for open positions and selecting top talent to join the team.
Overnight support manager
Walmart
2021.11 - Current
- Managing a team of 40 people and getting the freight stocked
- Assisting in providing direction and the co-ordination of the Overnight Stocking as per communicated priorities from the CAP 3 Assistant Manager and the Daytime Management Team
- Assessing the overall presentation of merchandise and appearance of the store noting deficiencies for corrective action and executing merchandising display changes where required.
Digital Marketing Manager
Ahuja Apparels
2018.11 - 2019.07
- Developing and managing social media advertisements (SMM)
- Optimizing the search engine (SEO and SMO)
- Designing creatives for regular postings on social platforms
- Calculating the ROI (Lead generations).
Digital Marketing Executive
3G Info Management
2018.01 - 2018.10
- Managing entire In-house marketing
- Digital marketing analyst
- Search engine auditing.
Digital marketing Intern
Ambiente Technologies
- Proposal writing for potential clients
- Search Engine Optimization
- Google Adwords and Facebook Adverts Ad creation.
Education
MBA (Masters of Business Administration) - Digital Marketing
University Canada West
07.2021
BBA (Bachelors of Business Administration) - Digital Marketing
Chitkara University
Rajpura, Punjab01.2018
Skills
- Copywriting
- Google Analytics
- Brand strategy
- Customer Segmentation
- Campaign Development
- Search Engine Optimization
- Data Analysis
- Social Media Marketing
- Social media expertise
- Performance Optimization
- Mobile marketing
- Client Engagement
Certificates Achievements
- Food safety
- First Aid trained level-C
- Licensed for Power equipments
- Digital marketer – ISDMMT (Indian School of Digital Marketing Management & Technology)
- Google Adwords Certified
- Google Analytics Certified
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Assistant Store Manager
Big Box Outlet Store
2023.06 - Current
Overnight support manager
Walmart
2021.11 - Current
Digital Marketing Manager
Ahuja Apparels
2018.11 - 2019.07
Digital Marketing Executive
3G Info Management
2018.01 - 2018.10
Digital marketing Intern
Ambiente Technologies
MBA (Masters of Business Administration) - Digital Marketing
University Canada West
BBA (Bachelors of Business Administration) - Digital Marketing
Chitkara University
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