Mushfiqur Rahman
Etobicoke,Ontario
Summary
I am a Remarkable Telemarketer provides superior customer service to callers. I am currently studying as an international student in Niagara College as Business and Marketing, according to my work permit I can work upto 20hours per week.
Overview
1
1
year of professional experience
Work History
Telemarketing Agent
SkyTECH Solutions
09.2022 - 04.2023
- Cold called over 500 potential customers per day to help with marketing efforts and increase sales.
- Completed daily cold calling and outreach to build sales pipeline.
- Built relationships with customers using strong persuasion and active listening skills.
- Answered questions about company offerings with knowledgeable responses about products and services.
- Handled angry customer with a calm mind.
- Delivered scripted sales pitch to potential customers, adjusting pitch to meet needs of specific individuals and businesses.
- Answered calls, took messages, and transferred calls to correct individuals.
Education
High School Diploma -
Niagara College
Toronto, ONSkills
- Customer Needs Assessments
- Information Updates
- Staff Training
- Schedule Management
- Selling Skills
- Product and Service Knowledge
- Customer Support
- Product Knowledge
- Sales Expertise
- Script Use
- Customer Information Databases
Timeline
Telemarketing Agent
SkyTECH Solutions
09.2022 - 04.2023
High School Diploma -
Niagara College
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