Musajan Habibulayev
Edmonton,AB
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Self-motivated and energetic individual with strong sales background and effective relationship building and client retention skills strategically negotiates, closes deals and increases sales. Leverages social media and internet marketing with consistent networking and follow-up to meet aggressive sales quotas while maintaining integrity and providing exceptional customer service. Demonstrates natural sense of urgency and passion for cars and trucks while juggling many initiatives to achieve sales objectives in fast-paced competitive environment.
Overview
3
3
years of professional experience
Work History
Technician Assistant
Alberta Furnace Cleaning
05.2023 - 11.2023
- Inspecting home to make sure the system function optimally (Checking to see if the furnace starts up, making sure all heat vents blow and duct work is connected.)
- Setting up the equipment in home (Bringing vacuum hoses and and airline while making sure the home is not damaged)
- Cleaning all duct work and dryer vents
- Maintained quality assurance and customer satisfaction objectives
- Packing up loading everything back into the truck
- Answering any questions the customer may have during the process
Car Sales Consultant
KO Auto Finance
02.2023 - 04.2023
- Managing Social Media pages providing advertising
- Overseeing clients credit
- Creating Spreadsheets to organize all clients
- Used multiple CRM programs
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Answered telephone and email inquiries from potential customers.
- Prepared purchased vehicles and completed final delivery checks.
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Responded to customer enquiries via telephone and email.
- Developed successful sales strategies to maximize customer satisfaction and profit.
- Completed registration paperwork and sales documentation.
- Located merchandise across various stores to address customer needs.
Reservation Sales Agent
Banff Lodging Company
05.2022 - 02.2023
- Answered incoming phone calls and addressed questions from customers.
- Answered incoming phone calls and developed friendly rapport with callers while answering questions, making recommendations, and leading conversations to bookings.
- Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
- Managed online booking inquiries and assisted guests and travel partners with questions throughout entire booking cycle.
- Guided customers through the tourist attractions in town
- Responding to emails from customers and third party bookings
- Staying updated on new events held at the hotels and any changes that occur from those events
- Worked closely with front desk to achieve full occupancy of property.
- Managed and closed reservation calls to increase bookings by maintaining strong knowledge of resort products, services, and facilities.
- Handled billing information over phone.
- Informed clients of essential travel information, such as travel times, transportation connections, medical, and visa requirements to facilitate quality service.
- Provided customers with information about availability and pricing.
- Investigated and identified alternative accommodation solutions for customers to provide superior customer service.
Cook
Sawmill Restaurant
07.2021 - 04.2022
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Seasoned and cooked food according to recipes or personal judgment and experience.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Communicated closely with servers to fully understand special orders for customers.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Followed strict standards for food handling and safety, minimizing risks to customers.
- Managed opening and closing shift kitchen tasks.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
- Worked closely with kitchen team to meet high demand with delicious, on-recipe foods.
- Measured and mixed ingredients according to precise recipes for best results.
- Measured, weighed and mixed appropriate ingredients according to recipe directions.
Car Sales Consultant
LA Mazda
07.2020 - 05.2021
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Answered telephone and email inquiries from potential customers.
- Prepared purchased vehicles and completed final delivery checks.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Responded to customer enquiries via telephone and email.
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Developed successful sales strategies to maximize customer satisfaction and profit.
- Completed registration paperwork and sales documentation.
- Met customers on lot and in showroom to discuss available vehicles and options.
- Located merchandise across various stores to address customer needs.
- Worked with loss prevention in monitoring shopper behavior.
- Developed strong rapport with customers and created positive impression of business.
- Listened to customer needs and desires to identify and recommend optimal products.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
High School Diploma -
Leduc Composite High School
Leduc, AB06.2020
Skills
- Attention to Detail
- Sales Conversion
- Pre-Owned Vehicles
- Lead Follow up
- Customer Relationship Management
- Test Drives
- Calculating Prices
- Sales and Marketing
- Friendly and Enthusiastic
- Contract Negotiation
- Market Understanding
- Goal-Oriented
- Competitive
- Conflict Mediation
- Customer Service
- Financing Coordination
- Performance Improvement
- Routine Inspections
- HVAC Systems
- Heavy Lifting
- Customer Rapport
- Work Planning and Prioritization
- Power Tools and Equipment
- Equipment Maintenance
- Multitasking and Organization
Languages
English
Native or Bilingual
Russian
Professional Working
Playing basketball, recording music, watching over animals.
My hobbies are to spend my time on the court playing basketball to engage my competitive side and enjoy time paced team work. I also record music on my free time I enjoy different rhythms and beats to portray emotion. I have two bunnies and love spending time with animals.
Timeline
Technician Assistant
Alberta Furnace Cleaning
05.2023 - 11.2023
Car Sales Consultant
KO Auto Finance
02.2023 - 04.2023
Reservation Sales Agent
Banff Lodging Company
05.2022 - 02.2023
Cook
Sawmill Restaurant
07.2021 - 04.2022
Car Sales Consultant
LA Mazda
07.2020 - 05.2021
High School Diploma -
Leduc Composite High School
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