Tyler Burns
Calgary,AB
Summary
Dynamic and detail-oriented professional with a proven track record at Canadian Tire Corporation, excelling in problem-solving and customer satisfaction. Adept at managing time effectively while ensuring jobsite safety and maintaining high standards. Recognized for reliability and adaptability in fast-paced environments, consistently delivering exceptional service and support.
Overview
11
11
years of professional experience
Work History
Furnace Cleaner/Technician
Flanagan's Furnace and Duct Cleaning
Calgary, Alberta
05.2024 - Current
- Cleaned furnace interiors using specialized tools and equipment.
- Inspected furnace components for damage and wear.
- Documented cleaning procedures and maintenance records accurately.
- Disposed of hazardous materials according to established protocols.
- Cleaned work areas after each job was completed.
- Developed a strong understanding of workplace/jobsite safety and the importance of wearing the required PPE
Corporate Customer Service Representative
Canadian Tire Corporation
Calgary, Alberta
05.2016 - 05.2024
- Resolved customer complaints effectively and maintained satisfaction levels.
- Handled customer inquiries through phone, email, and in-person interactions.
- Documented customer interactions and maintained accurate records in the system.
- Conducted follow-ups to ensure issues were resolved satisfactorily for customers.
- Provided support for special projects as assigned by management team.
Service Truck Driver
KalTire
Calgary, Alberta
09.2017 - 09.2018
- Operated service truck for tire installations and repairs at customer locations.
- Conducted routine vehicle inspections to ensure safety and operational readiness.
- Maintained accurate records of service calls, inventory, and vehicle maintenance logs.
- Adhered to safety protocols while performing tasks in various weather conditions.
Crew Member
Mcdonalds
Calgary, Alberta
07.2014 - 08.2016
- Provided excellent customer service in fast-paced dining environment.
- Operated kitchen equipment to prepare food items efficiently.
- Maintained cleanliness and organization of workstations and dining areas.
- Followed food safety guidelines to ensure quality standards were met consistently.
- Handled cash transactions accurately at the front counter and drive-thru.
Education
High School Diploma -
Lester B Pearson Highschool
Calgary, AB06-2016
Skills
- Jobsite safety
- Time management
- Problem solving
- Attention to detail
- Task prioritization
- Teamwork
- Adaptability
- Reliable and responsible
Timeline
Furnace Cleaner/Technician
Flanagan's Furnace and Duct Cleaning
05.2024 - Current
Service Truck Driver
KalTire
09.2017 - 09.2018
Corporate Customer Service Representative
Canadian Tire Corporation
05.2016 - 05.2024
Crew Member
Mcdonalds
07.2014 - 08.2016
High School Diploma -
Lester B Pearson Highschool
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