Summary
Overview
Work History
Education
Skills
Technical Skills And Competencies
Languages
Timeline
Generic

Mursal Naeem

Nanaimo

Summary

Experience providing employment support and culturally sensitive career counseling to newcomers, specializing in job readiness, skills development, and labor market integration.. Currently enrolled in the Certified Career Development Practitioner (CDP) Program at Douglas College, enhancing expertise in employment counseling and career services. Skilled in conducting employment assessments, assisting with resume and cover letter development, and preparing clients for job applications and interviews. Extensive experience facilitating workshops on career planning, workplace integration, networking, and employment rights. Strong track record of advocating for clients facing language and cultural barriers, connecting them with training programs, credential recognition services, and job placement opportunities. Effective relationship builder, fostering connections with employers, industry partners, and local organizations to create employment pathways for newcomers. Experienced in case management, maintaining client records, tracking employment progress, and providing individualized career coaching. Culturally competent and trauma-informed, with a deep understanding of employment barriers faced by newcomers in Canada.

Overview

8
8
years of professional experience

Work History

Employment Integration Specialist

Central Vancouver Island Multicultural Society (CVIMS)
09.2024 - Current
  • Provide individualized career coaching to newcomers, helping them navigate the Canadian labor market and develop realistic employment action plans
  • Assist clients with resume writing, cover letters, interview preparation, and job applications
  • Conduct employment assessments to identify transferable skills and explore career pathways
  • Facilitate job readiness workshops on workplace culture, networking, job search strategies, and professional communication
  • Collaborate with local employers and industry associations to promote the hiring of newcomers and coordinate job placements
  • participate career fairs, employer panels, and networking events to enhance client employment opportunities
  • Maintain accurate client records in agency client management systems, tracking employment progress and program participation

Volunteer & Interpreter

Central Vancouver Island Multicultural Society (CVIMS)
07.2024 - Current
  • Provide interpretation services for clients to support communication with staff and service providers
  • Assist newcomers in navigating employment and community services, bridging language barriers
  • Support employment programs by helping clients understand workplace rights, safety, and employer expectations

Field Supervisor

Jesuit Refugee Service
10.2022 - 01.2024
  • Managed Project Planning and Implementation: Oversaw projects focused on livelihood support, entrepreneurship, and mentorship
  • Conducted Educational Sessions: Led sessions on gender equality, peaceful masculinity, Violence Against Children (VAC), and gender-based violence (GBV) for youth and children, conflict resolution, and parenting sessions for couples, fostering a better understanding between host and refugee communities
  • Mentored Junior Staff: Mentored junior staff, enhancing their professional growth and team effectiveness
  • Presented weekly, monthly, and yearly performance reports, maintaining accurate documentation for internal reviews and audits

Community Health Facilitator

Jesuit Refugee Service
04.2022 - 09.2022
  • Conducted Needs Assessments: Conducted home visits to assess living conditions, providing recommendations for safety improvements, and connecting clients with resources
  • Facilitated Group Sessions: Led health education sessions on health topics, empowering participants with knowledge and tools for healthier living
  • Developed Conflict Resolution Strategies: Developed and organized sessions on conflict resolution strategies for over 200 young couples, preventing and resolving behavioral issues
  • Trained New Workers: on best practices, contributing to team efficiency and effectiveness in serving the community

Child Protection Officer

UNICEF
01.2017 - 01.2018
  • Advocated for and supported vulnerable children and families, providing counseling and resource referrals, fostering an ability to connect clients with services that meet their needs

Education

Certified Career Development Practitioner (CDP) Program -

Douglas College
01-2025

Master’s Degree - Political Science

Delhi University
02.2022

Bachelor of Literature and Humanities -

Herat University
02.2014

Certificate - GBAPLUS

Government of Canada
02-2025

Certificate - Training For Employment Support Services

OCASI
12-2024

Certificate - Psychological First Aid in Resettlement

Kaya
10-2024

Certificate - The Applied Skills Curriculum To Empower Newcomer

IEC-BC
06-2024

Skills

  • Case Management & Client Support
  • Cultural Competency & Sensitivity
  • Labor market analysis
  • Time Management & Organization
  • Critical Thinking & Problem-Solving
  • Excellent Communication & Interpersonal Skills

Technical Skills And Competencies

  • Proficient in MS Office 365, Google Workspace, and client management systems.
  • Project management fundamentals (Agile, Waterfall, Scrum).
  • Strong research and labor market analysis skills to guide employment planning.
  • Highly organized with effective time management, problem-solving, and conflict resolution abilities.

Languages

English
Hindi
Persian

Timeline

Employment Integration Specialist

Central Vancouver Island Multicultural Society (CVIMS)
09.2024 - Current

Volunteer & Interpreter

Central Vancouver Island Multicultural Society (CVIMS)
07.2024 - Current

Field Supervisor

Jesuit Refugee Service
10.2022 - 01.2024

Community Health Facilitator

Jesuit Refugee Service
04.2022 - 09.2022

Child Protection Officer

UNICEF
01.2017 - 01.2018

Master’s Degree - Political Science

Delhi University

Bachelor of Literature and Humanities -

Herat University

Certified Career Development Practitioner (CDP) Program -

Douglas College

Certificate - GBAPLUS

Government of Canada

Certificate - Training For Employment Support Services

OCASI

Certificate - Psychological First Aid in Resettlement

Kaya

Certificate - The Applied Skills Curriculum To Empower Newcomer

IEC-BC
Mursal Naeem