Mukhanad Mykhsim
Calgary,AB
Summary
Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
12
12
years of professional experience
Work History
Sales Manager
Megasport
04.2017 - 08.2022
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Sales Associate Team Leader
Megasport
01.2014 - 04.2017
- Trained and developed new hires in company processes, product knowledge, customer service, and selling techniques.
- Trained and developed new sales team associates in products, selling techniques, and company procedures.
- Engaged with customers to effectively build rapport and lasting relationships.
- Answered customer questions about sizing, accessories, and merchandise care.
Sales Associate
Megasport
08.2012 - 01.2014
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Sales Associate
Indicator
09.2010 - 06.2012
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
Education
Bachelor of Science - IT Business Analysis
Tavrida National V.i. Vernadsky University
Simferopol06.2015
Skills
- Market Research
- Sales Operation
- Profitability Optimization
- Strategic Account Development
- Sales Process
- Decisive
Languages
English
Limited Working
Arabic
Full Professional
Russian
Full Professional
Ukrainian
Full Professional
Timeline
Sales Manager
Megasport
04.2017 - 08.2022
Sales Associate Team Leader
Megasport
01.2014 - 04.2017
Sales Associate
Megasport
08.2012 - 01.2014
Sales Associate
Indicator
09.2010 - 06.2012
Bachelor of Science - IT Business Analysis
Tavrida National V.i. Vernadsky University
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