Mukesh
St. Catharines,ON
Summary
To secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company and member experience while working with the team to ensure departmental targets are met.
Overview
6
6
years of professional experience
Work History
Dispatcher
Motorcade Industries Inc.
09.2021 - Current
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of Number fleet vehicles.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
Host
Event Management
06.2019 - 12.2019
- Schedule reservations, Support management by resolving customer's service and maintain guest satisfaction
Voluntary Security Guard
Lambton College
01.2019 - 04.2019
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
Education
College Diploma - Hospitality Management
Lambton College
Sarnia, ON12.2019
Bachelors - Hotel Management and Catering Technology
Kurukshetra University
06.2017
Skills
- Patrolling
- Fire Alarm expertise
- First aid expertise
- Criminal law understanding
- MS Word
- Excel
- MS PowerPoint
- Customer service
- Dispatch coordination
- Updating logs
- Map reading
- Critical thinker
Languages
Hindi
Native or Bilingual
English
Native or Bilingual
Volunteer Experience
- Coordinated in organizing activities to welcome new first year students to Lambton College
- Volunteer in Afghan food festival in University
- Volunteer in Blood donation camp
References
- Manish Sharma, ManishS34@gmail.com, (647) 384-7679, Sales Associate Manager, Walmart
- Marilyn Neville, Marliyn.neville@lambtoncollege.ca, (519) 541-2408, Professor, Hospitality program
Timeline
Dispatcher
Motorcade Industries Inc.
09.2021 - Current
Host
Event Management
06.2019 - 12.2019
Voluntary Security Guard
Lambton College
01.2019 - 04.2019
College Diploma - Hospitality Management
Lambton College
Bachelors - Hotel Management and Catering Technology
Kurukshetra University
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