MEHTAB SINGH
Edmonton,Canada
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
7
7
years of professional experience
Work History
Dispatcher
Amazon Canada DYB2
02.2025 - Current
- Directed dispatching, routing, and tracking of fleet vehicles.
- Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Tracked delivery progress to identify possible delays and provide real-time updates to customers.
- Consistently met performance metrics for call handling, contributing to the overall success of the department.
Delivery Driver
Amazon Canada DYB2
09.2024 - 01.2025
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Maintained strong relationships with clients through proactive communication and personalized service.
Compounder
The Estee Lauder
02.2022 - 07.2024
- Compounding batches as per SOP's and Master Formulas.
- Dispense raw materials when required.
- Perform accurate inventory transactions using the ERP system, SAP and execute in MES system.
- Perform start-up and shutdown procedures for all kettles and vessels.
- Knowledge of building Grind/Milling for different kettles /AUXSOL and Mascara Batches.
- Working on Support kettles for preparing different phases before joining to the main kettle.
- Maintain 5S for clean and organized working environment
- Knowledge of Quality tools (FMEA, 8D, 5Why's etc.) and Lean Manufacturing skills
- Perform minor repairs to the facility and machines.
Loss and crime prevention
RACS security Inc.
08.2021 - 11.2021
- Maintained a safe environment for staff and visitors through proactive surveillance and communication and patrolling the property.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Collaborated with law enforcement agencies during investigations, providing accurate information and assistance as needed.
- Conducted detailed incident reports after each shift, contributing valuable insights for management review and analysis.
Quality Control Nicotine Manager
QBD Laboratories
10.2020 - 10.2021
- Created and updated regular inventory reports and records of Nicotine juices.
- Participated in regular cycle counts to confirm accuracy of inventory records.
- Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of flavour.
- Promoted a culture of continuous improvement within the team by encouraging idea generation and problem-solving initiatives.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
Chemical Lab Technician
QBD Laboratories
01.2020 - 10.2020
- Operating filling, capsulation and packaging machines safely.
- Organized work to meet demanding production goals.
- Collaborated with Quality Assurance teams in conducting regular inspections of finished products, ensuring all items met established quality standards.
- Dealing with e-liquid inventory and fulfilling production goals.
- Streamlined packing procedures to minimize errors and increase overall accuracy in order fulfillment.
Delivery Associate
Amazon Canada
06.2019 - 12.2019
- Delivered packages to customer doorsteps and business offices.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Completed on-time deliveries by choosing best and most efficient routes.
- Kept customers informed of any delays or issues with their deliveries, offering solutions when possible.
- Conducted thorough pre-trip inspections on assigned vehicles daily, identifying any repair needs immediately.
Concierge Security
Garda World
01.2019 - 06.2019
- Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
- Maintained front desk's concierge book to provide visitors with access to relevant local information.
- Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions.
- Receiving and documenting the packages received for the tenants.
- Managed a variety of tasks simultaneously, maintaining professionalism and efficiency under pressure.
Security Operative
G4S Security
09.2018 - 12.2018
- Prevented loss of property through vigilant monitoring of high-value assets and sensitive areas.
- Provided exceptional customer service, addressing inquiries, concerns, and assisting visitors as needed.
- Collaborated with fellow security personnel to ensure seamless coverage of all areas within the facility.
- Increased efficiency in incident response through thorough documentation and timely communication with law enforcement agencies.
- Enhanced overall security by conducting regular patrols and monitoring surveillance systems.
Event/Concerts Security (Part-time)
Star Security and Northwest Security
06.2018 - 09.2018
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Ensured proper functioning of security equipment, performing routine checks and maintenance tasks.
Education
Post Graduate Diploma - Quality Engineering Management
Lambton College
Toronto, Ontario01.2019
Mechanical Engineering - Mechanical
DAV University
01.2017
Skills
- Customer Service
- Judgement
- Common Sense
- Decision-Making
- Patrolling
- Safety Practices
- Team Player
- Communication Skills
- Organizational Skills
- Performance Management
- Radio communication
- Map reading
Volunteer Certifications
- Valid driving Class 5 License
- Certificate of Completion - Health and Safety Awareness in 5 Steps
- Certificate of Occupational Health & Safety Act
- First-Aid and CPR
- Fork-Lift License
Timeline
Dispatcher
Amazon Canada DYB2
02.2025 - Current
Delivery Driver
Amazon Canada DYB2
09.2024 - 01.2025
Compounder
The Estee Lauder
02.2022 - 07.2024
Loss and crime prevention
RACS security Inc.
08.2021 - 11.2021
Quality Control Nicotine Manager
QBD Laboratories
10.2020 - 10.2021
Chemical Lab Technician
QBD Laboratories
01.2020 - 10.2020
Delivery Associate
Amazon Canada
06.2019 - 12.2019
Concierge Security
Garda World
01.2019 - 06.2019
Security Operative
G4S Security
09.2018 - 12.2018
Event/Concerts Security (Part-time)
Star Security and Northwest Security
06.2018 - 09.2018
Post Graduate Diploma - Quality Engineering Management
Lambton College
Mechanical Engineering - Mechanical
DAV University
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