Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Mukarrama Khaliq

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Summary

Proven Pharmacy Technician with a track record of enhancing pharmacy efficiency and patient satisfaction at Pharmasave Pharmacy. Skilled in insurance billing and workflow optimization, demonstrated through precise medication dispensing and inventory management. Excelled in team collaboration and problem-solving, significantly improving pharmacy operations. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

1
1
year of professional experience

Work History

Pharmacy Technician

Pharmasave Pharmacy
03.2024 - Current
  • Increased pharmacy efficiency by accurately processing insurance claims and handling billing paperwork.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Counted and labeled prescriptions with correct item and quantity.
  • Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.

Pharmacy Assistant Intern

St. Michael's Hospital
01.2024 - 03.2024
  • Elevated overall pharmacy performance by consistently working towards personal and team goals during the internship experience.
  • Ensured patient safety by diligently verifying medication information before dispensing prescriptions.
  • Assisted pharmacists in medication preparation, ensuring precise measurements and dosages for optimal patient care.
  • Sharpened clinical knowledge through continuous learning initiatives under pharmacist supervision during the internship period.
  • Minimized errors in prescription fulfillment process through rigorous double-checking measures before handing off medications to patients.
  • Answered telephones and provided information about order status, store hours and pharmacy procedures.
  • Streamlined pharmacy operations by maintaining a clean, organized, and well-stocked workspace.
  • Received incoming supplies and stocked in correct locations.

Education

Advanced Diploma - Pharmacy Technician

Humber College
Toronto, ON
04.2024

High School Diploma -

Dunbarton High School
Pickering, ON
06.2020

Skills

  • Problem-solving skills
  • Team Collaboration
  • Workflow Optimization
  • Answering customer questions
  • Insurance Billing
  • Patient confidentiality
  • Pharmacy Ethics
  • Labeling Accuracy
  • Pharmacy Software Proficiency
  • Compounding Techniques
  • Aseptic Techniques

Languages

English
Urdu
Hindi
Punjabi
French

Timeline

Pharmacy Technician

Pharmasave Pharmacy
03.2024 - Current

Pharmacy Assistant Intern

St. Michael's Hospital
01.2024 - 03.2024

Advanced Diploma - Pharmacy Technician

Humber College

High School Diploma -

Dunbarton High School
Mukarrama Khaliq