Muideen Basunu
Montreal,QC
Summary
Demonstrated ability to provide excellent customer service while interacting with both internal and external customers. Managed administrative tasks including mail distribution, document processing, and responding to inquiries regarding services offered. Experience in greeting and seating customers in a professional manner, ensuring a positive first impression. Proven skills in maintaining organization and efficiency in a fast-paced environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Receptionist
Brighton hotel and suite
Ikeja , Lagos
10.2024 - 01.2025
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Ensured that all necessary forms were completed accurately prior to submitting them for processing.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
Restaurant Server
Shoprite mall
Ikeja, Lagos
07.2024 - 10.2024
- Responded to customer inquiries about menu items or services offered by the restaurant.
- Provided menu recommendations and answered questions regarding food ingredients and preparation methods.
- Greeted and seated customers promptly, courteously, and professionally.
Warehouse Worker
Sumal production
Abuja , Fct
06.2023 - 05.2024
- Monitored temperature and humidity levels in warehouse.
- Processed returns of defective merchandise as required.
- Verified accuracy of incoming shipments against purchase orders.
Customer Service Representative
Cool global interlinks
Abuja , Fct
02.2021 - 05.2023
- Identified opportunities for upselling additional products or services based on customer needs.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Answered customer inquiries and provided accurate information regarding products and services.
Education
High School Diploma -
Polytechnic Nigeria
Nigeria07-2017
Skills
- Customer service
- Food handler
- Receptionist
- Cleaning service
- Ware house handler
- Production management
- Sale represententatives
- Other general lobour
Languages
English
First Language
English
Advanced (C1)
C1
Certification
Member Chattered institute of national administrative board
Member institute of communication and language skills board
Accomplishments
Award of honour at cool global as best sales representative 2022
Affiliations
- I love working hard in achieving organizational goals
Muideen Adekunle
Volunteer work,mandatory
References
References available upon request.
Timeline
Receptionist
Brighton hotel and suite
10.2024 - 01.2025
Restaurant Server
Shoprite mall
07.2024 - 10.2024
Warehouse Worker
Sumal production
06.2023 - 05.2024
Customer Service Representative
Cool global interlinks
02.2021 - 05.2023
High School Diploma -
Polytechnic Nigeria