Muhammed Nijas
Burnaby,BC
Summary
Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Overview
13
13
years of professional experience
Work History
Ground Handler
Cargo Jet Airways
08.2023 - Current
- Streamlined material delivery processes which increased efficiency and reduced downtime.
- Surrounded items in cling film, padded blankets, and tape to protect from damage.
- Managed warehouse operations and verified proper shipment procedures.
- Verified documentation and condition of freight to assure quality standards were achieved.
- Reported equipment malfunctions to supervisor for immediate repair attention to avoid creating flight departure delays.
- Stocked aircraft cabins with necessary equipment and supplies.
- Maintained clean, orderly work environment free of hazards.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Helped train new employees in safe practices and warehouse procedures.
- Operated equipment while observing standard safety procedures.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
Sales Manager - Telecom
Emperor Technologies LLC - Du Telecom, Dubai
02.2021 - 04.2023
- Developed a new system for generating sales leads which was implemented across the organization and resulted in a 30% improvement in sales performance.
- Above implementation helped to achieve the Best Sales Team Award for the Q3.
- Identified and pursued new sales opportunities resulting in increased revenue
- Managed and integrated telecommunications services and systems across Dubai region.
- Boosted team performance and work quality by enhancing training to achieve their targets.
Relationship Manager - Telecom
Kyzen Technologies LLC – Etisalat Telecom
06.2017 - 01.2021
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
- Managed and integrated telecommunications services and systems across Dubai region.
- Promoted high level of customer satisfaction using strong relationship-building skills, consistent follow-up and prompt issue resolution.
Junior Account Manager - Telecom
Cassells Information Technologies LLC - Etisalat
06.2015 - 05.2017
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Evaluated client needs and developed tailored solutions to increase positive customer ratings.
- Helped customers navigate choices between services with support for questions such as terms, pricing, and availability.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Front Office Executive
NMC Specialty Hospital
08.2012 - 04.2015
- Managed patient registration process, confirming data accuracy and completeness.
- Investigated insurance claims denials and appeals.
- Used HMS to schedule appointments.
- Communicated with doctors, nurses, patients and other employees to identify and resolve healthcare needs.
- Overall customer care supportive active promoter including Out-Patient and In- Patient billing.
Assistant Sales Manager
Future Generali Life Insurance Co
05.2011 - 06.2012
- Managed and developed sales team.
- Conducted agency sales meetings to communicate agency developments and discuss agents' sales figures and emerging opportunities.
- Engaged in cross-selling and upselling sales practices to strengthen clients' insurance portfolios and increase agency's aggregate sales figures.
Education
Bachelor of Commerce - Accounting
Kannur University
Kerala, India04.2011
Skills
- Marketing Strategies
- Goals and Performance
- Time Management
- Lead Identification and Generation
- CRM Software
- Key Account Management
- Safety Protocols
- Materials Handling Safety Training
- Cargo Security
- Bracing, Padding and Strapping
- Load Security and Guidance
- Stacking and Staging
- Market Intelligence
- Market and Competitive Analysis
- Sales Expertise
- Business Development and Planning
- Product Knowledge
- Team Oversight
- Sales Process
- Persuasive Negotiations
Accomplishments
- Promoted to Sales Manager after 6 successful years in the sales department.
- Managed the Best Channel Partner award winning sales team at Du Telecom.
- Best Sales Staff Award Etisalat Telecom,Dubai(2015,2017&2018)
Driver's License
Valid Class 5 License,BC
Timeline
Ground Handler
Cargo Jet Airways
08.2023 - Current
Sales Manager - Telecom
Emperor Technologies LLC - Du Telecom, Dubai
02.2021 - 04.2023
Relationship Manager - Telecom
Kyzen Technologies LLC – Etisalat Telecom
06.2017 - 01.2021
Junior Account Manager - Telecom
Cassells Information Technologies LLC - Etisalat
06.2015 - 05.2017
Front Office Executive
NMC Specialty Hospital
08.2012 - 04.2015
Assistant Sales Manager
Future Generali Life Insurance Co
05.2011 - 06.2012
Bachelor of Commerce - Accounting
Kannur University
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