Summary
Overview
Work History
Education
Skills
Languages
Certification
Extracurricular Activities
Timeline
CustomerServiceRepresentative

Rajatpal Singh

Vancouver,Canada

Summary

Dynamic and professional individual with a proven track record at Cargojet Airways Ltd., excelling in customer service and time management. Demonstrated strong leadership skills as a supervisor at Royal Fruit Company, successfully enhancing team efficiency and operational workflows. Proficient in Microsoft Excel, adept at fostering teamwork, and consistently achieving significant improvements in operational success.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Ground Handler

Cargojet Airways Ltd.
04.2024 - Current
  • Efficiently load and offload aircraft and trucks, handling packages up to 60 lbs
  • Operate various ground support equipment such as tugs, belt loaders, and forklifts
  • Sort packages based on customer instructions, destination, and time-sensitive parameters
  • Communicate accurate package counts and details to Lead Hands and Supervisors
  • Handle and transport freight with care, ensuring safe handling of fragile and dangerous goods
  • Follow strict safety protocols, including Dangerous Goods Handling and Hazard Prevention
  • Meet daily deadlines for freight build-up and breakdown, contributing to team success
  • Maintain workspace cleanliness and assist with general housekeeping tasks
  • Work outdoors in all weather conditions, assisting with aircraft loading and operations

Operators

Protein Gardein
10.2023 - 03.2024
  • MINI CUZZINI OPERATOR, GARDEIN PROTEIN Know and follow all safety policies involved in the position including lockout/tag-out procedures, PPE, safe lifting techniques etc
  • Learn to effectively and efficiently operate the recipe office
  • Maintain production at line speed
  • Follow daily production schedules for products that need to be blended
  • Follow correct formulation of meat, seasoning and water that is required for each blend
  • Follow HACCP Regulations for paperwork involved for batches blended
  • Calculate formulations (as needed)
  • Complete paperwork (paper and electronic) for all processes as required

Supervisor

Royal Fruit Company
06.2022 - 07.2023
  • As a Supervisor at Royal Fruit Company, I am coordinating efficient day to day operations and monitoring dispatch
  • I am also organizing and maintaining inventory and storage area
  • Coordinating with team to find problems and strategies to resolve them
  • My work is also to arrange team on daily tasks and make schedules

Center Manager

CSR Skills
01.2018 - 12.2022
  • I've successfully implemented procedures and command control systems, counseled candidates, and demonstrated proficiency in mobilizing candidates
  • Additionally, I've overseen on-the-job training and placement processes, honing trainees' interpersonal and communication skills, and guiding them to excel in the corporate world
  • My responsibilities also encompass collecting OJT letters, salary slips, and bank statements from working candidates, and conducting market skimming activities to facilitate effective placements

Passenger Service Executive

Ethiopian Airlines
01.2017 - 12.2018
  • In my role, as a PSE (passenger service executive) I excelled in maintaining public relations, obtaining valuable feedback for improved coordination, and making informed decisions within my assigned authority levels

Education

AHTM Diploma -

Frankfinn
India
10.2017

Bachelor of Commerce -

University of Kashmir
India
03.2016

Secondary Education -

Boys High school
India
03.2012

Skills

  • Customer service
  • Time management
  • Teamwork
  • Microsoft excel

Languages

English
Full Professional

Certification

  • CPR / AED / First Aid
  • WHMIS

Extracurricular Activities

Forever Friends, India, Volunteered with animal-focused NGOs, participating in various initiatives aimed at the welfare and protection of animals. Guru Harkrishan Jeevan Society, India, Provided emotional support and counseling to individuals with mental health challenges, assisted in organizing support groups and workshops, and participated in fundraising events.

Timeline

Ground Handler

Cargojet Airways Ltd.
04.2024 - Current

Operators

Protein Gardein
10.2023 - 03.2024

Supervisor

Royal Fruit Company
06.2022 - 07.2023

Center Manager

CSR Skills
01.2018 - 12.2022

Passenger Service Executive

Ethiopian Airlines
01.2017 - 12.2018

AHTM Diploma -

Frankfinn

Bachelor of Commerce -

University of Kashmir

Secondary Education -

Boys High school

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Rajatpal Singh