Muhammad Umar
Brampton,ON
Summary
Hardworking and motivated individual with experience at Amazon Canada, skilled in customer service, and solving problems quickly and professionally. Calm under pressure, and able to manage multiple tasks efficiently. Hands-on experience in repairing electronics, like computers and phones, with strong technical and problem-solving skills. Confident in using tools, following safety procedures, and completing high-quality work. Passionate about helping others, learning new things, and providing excellent service.
Overview
3
3
years of professional experience
2026
2026
years of post-secondary education
Work History
Server
SilverSpoon
Brampton, ON
11.2025 - Current
- Handled customer orders and provided friendly customer service in a fast-paced takeout environment.
- Packed and organized takeout orders carefully to ensure customers received the correct items quickly.
- Accurately entered orders into the point-of-sale system and processed customer payments.
Problem Solver
Amazon Canada
Brampton, ON
04.2023 - 05.2023
- Kept the work process running smoothly, and made sure everything stayed on track.
- Worked in the "Kick Out" area to ensure customers received the right packages in good condition.
- Worked quickly to meet or go beyond productivity goals.
- Collaborated with team members by sharing information to solve problems and improve teamwork.
Electronics Repair & Resale
Self-Employed
Brampton, ON
- Self-taught Electronics Repair and Resale Technician with hands-on experience fixing smartphones and laptops, including batteries, screens, keyboards, charging ports, and more
- I purchased and repaired broken devices, then resold them independently; I developed strong technical skills and a solid understanding of electronics.
- Gained experience managing small-scale sales, troubleshooting issues, and communicating effectively with customers
Education
High School Diploma -
Central Peel Secondary School
Brampton, ONSkills
- Calm Under Pressure
- Customer service
- Time management
- Analytical skills
- Problem identification
- Prioritizes tasks
- Makes sound decisions
- Ensures that policies and procedures are upheld
- Electronics repair
Certification
- Security Guard License (Ontario)
- Use of Force Training – GC Tactical
- First Aid & CPR/AED Level C
- Food Handling Certificate (SafeCheck)
Volunteer Experience
Plant Nursery Worker, Islamic Relief Canada, Mississauga, ON, 04/01/23, 04/30/23, Harvest plants, and transplant or pot and label them., Dig, cut, and transplant seedlings, cuttings, trees, and shrubs.
References
References available upon request.
Timeline
Server
SilverSpoon
11.2025 - Current
Problem Solver
Amazon Canada
04.2023 - 05.2023
Electronics Repair & Resale
Self-Employed
High School Diploma -
Central Peel Secondary School