Muhammad Umar
Brampton,ON
Summary
Hardworking and motivated individual with experience at Amazon Canada, skilled in customer service, and solving problems quickly and professionally. Calm under pressure, and able to manage multiple tasks efficiently. Hands-on experience in repairing electronics, like computers and phones, with strong technical and problem-solving skills. Confident in using tools, following safety procedures, and completing high-quality work. Passionate about helping others, learning new things, and providing excellent service.
Overview
2024
2024
years of professional experience
Work History
Problem Solver
Amazon Canada
Brampton, ON
05.2023 - 06.2023
- Kept the work process running smoothly, and made sure everything stayed on track.
- Worked in the "Kick Out" area to ensure customers received the right packages in good condition.
- Worked quickly to meet or go beyond productivity goals.
- Collaborated with team members by sharing information to solve problems and improve teamwork.
Cashier and Floor Associate
Hyper star
Lahore
12.2021 - 03.2023
- Ensured shelves were fully stocked, and products were neatly displayed; collaborated with the stock team to refill items as needed.
- Maintained smooth store operations by managing displays, organizing products, and monitoring inventory.
- Assisted customers by helping them find products and answering their questions.
- Supported the front cash register during busy periods.
- Operated the cash register accurately to process payments, refunds, and exchanges.
- Performed opening and closing duties, including counting cash, restocking shelves, and cleaning the store.
Electronics Repair & Resale
Self-Employed
Brampton, ON
- Self-taught Electronics Repair and Resale Technician with hands-on experience fixing smartphones and laptops, including batteries, screens, keyboards, charging ports, and more
- I purchased and repaired broken devices, then resold them independently; I developed strong technical skills and a solid understanding of electronics.
- Gained experience managing small-scale sales, troubleshooting issues, and communicating effectively with customers
Education
High School Diploma -
Central Peel Secondary School
Brampton, ON01-2026
Skills
- Calm Under Pressure
- Customer service
- Time management
- Analytical skills
- Problem identification
- Prioritizes tasks
- Makes sound decisions
- Ensures that policies and procedures are upheld
- Electronics repair
Volunteer Experience
Plant Nursery Worker, Islamic Relief Canada, Mississauga, ON, 04/01/23, 04/30/23, Harvest plants, and transplant or pot and label them., Dig, cut, and transplant seedlings, cuttings, trees, and shrubs.
References
References available upon request.
Timeline
Problem Solver
Amazon Canada
05.2023 - 06.2023
Cashier and Floor Associate
Hyper star
12.2021 - 03.2023
Electronics Repair & Resale
Self-Employed
High School Diploma -
Central Peel Secondary School
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