Muhammad Hamza
Waterloo,ON
Summary
Dynamic professional with a strong background in customer service and automotive assembly. Proven ability to enhance client satisfaction through active listening and problem resolution. Demonstrated mechanical aptitude while improving production efficiency. Skilled in data entry and maintaining product knowledge to support customer needs effectively.
Overview
3
3
years of professional experience
Work History
Automotive Assembler
Vuteq Canada
07.2023 - 02.2025
- Completed daily record of the assignments and daily work reports
- Operated hand and power tools safely according to instructions, demonstrating excellent
mechanical aptitude - Provided exceptional customer service by addressing any concerns related to completed assemblies promptly and professionally.
- Enhanced production efficiency by assembling windshields and armrests that will be installed into GMC cars and trucks.
Sales & Customer Care Representative
Efu Life Insurance
02.2022 - 04.2023
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Maintained a high level of product knowledge to provide accurate information and support to customers.
- Assisted call-in customers with questions and orders.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Education
Bachelor in Business - Economics And IT
National College of Business Administration
Lahore, Pakistan08-2017
Skills
- Customer service
- Active listening
- Data entry
- Problem resolution
- Client relations
- Product knowledge
Languages
English
Punjabi
Urdu
Timeline
Automotive Assembler
Vuteq Canada
07.2023 - 02.2025
Sales & Customer Care Representative
Efu Life Insurance
02.2022 - 04.2023
Bachelor in Business - Economics And IT
National College of Business Administration
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