Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

David Mio

Cayuga,ON

Summary

Proven track record in enhancing production efficiency and customer satisfaction at Ford Motor Company and Seider Corporation. Skilled in quality control and customer relations, adept at teamwork and collaboration. Demonstrated ability to improve operational success and customer loyalty through effective problem resolution and employee coaching. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

28
28
years of professional experience

Work History

Automotive Assembler

Ford Motor Company
05.1996 - Current
  • Maintained a safe working environment by adhering to proper safety protocols and procedures.
  • Enhanced production efficiency by assembling automotive components with precision.
  • Worked closely with team members to streamline assembly processes for improved productivity.
  • Ensured quality by conducting thorough inspections of assembled vehicles.
  • Increased product quality through attention to detail while assembling vehicle components.
  • Participated in training sessions to stay up-to-date on industry standards and best practices for automotive assembly techniques and safety.
  • Trained and instructed coworkers in proper assembly techniques.
  • Demonstrated versatility as an assembler by rapidly adapting to new roles or responsibilities whenever necessary for operational success.

Labourer /Customer Relations Consultant

Seider Corporation
04.2019 - Current
  • Enhanced customer satisfaction by addressing and resolving complex issues in a timely manner.
  • Reduced response times through efficient prioritization of tasks and clear communication among team members.
  • Served as an escalation point for challenging cases requiring specialized knowledge or authority, ensuring swift resolutions that satisfied both parties.
  • Developed strong relationships with clients, resulting in increased customer retention and loyalty.

Education

Health & Safety

UNIFOR Family Education Centre
Port Elgin

WSIB

UNIFOR Family Education Centre
Port Elgin
2016

Conflict Resolution

UNIFOR Family Education Centre
Port Elgin
2014

Certificate - General Arts

Mohawk College of Applied Arts And Technology
Hamilton, ON
04.1993

Diploma - Law Enforcement

Niagara College
Welland, ON
04.1990

Skills

  • Customer Relations
  • Teamwork and Collaboration
  • Customer Service
  • Problem Resolution
  • Work Prioritization
  • Quality Control
  • De-Escalation Techniques
  • Employee Coaching
  • Training and mentoring

Languages

English
Full Professional

Timeline

Labourer /Customer Relations Consultant

Seider Corporation
04.2019 - Current

Automotive Assembler

Ford Motor Company
05.1996 - Current

Health & Safety

UNIFOR Family Education Centre

WSIB

UNIFOR Family Education Centre

Conflict Resolution

UNIFOR Family Education Centre

Certificate - General Arts

Mohawk College of Applied Arts And Technology

Diploma - Law Enforcement

Niagara College

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David Mio