Hi, I’m
Muhammad Anas
Calgary,Alberta
Summary
An ambitious customer service representative and team leader with an unwavering commitment to provide client satisfaction, building customer relationships, resolving complex issues and above all keeping a healthy work environment where no one feels burnt out or excluded.
Overview
1
year of professional experience
Work History
Arshad Fabrics
Customer Service Representative
12.2022 - 07.2023
Job overview
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Dealt and accommodated clients who spoke South Asian languages like Urdu, Hindi or Punjabi.
- Experience in beginner apparel alteration and sewing.
HSC
Event Management Overseeing
07.2022 - 12.2022
Job overview
- Organized brainstorming sessions between cross-functional teams to develop strategy and creative ideas for future events.
- Responsible for co ordination with vendors and arranging materials and labor for events like Grand Openings, Ceremonies as well as personalized Family events.
- Trained and supervised event staff to complete tasks on time with an organized work ethic and division.
Self- Employed
Music Producer and Tutor
Job overview
- Trained in music production on electronic media and collaborated with some minor artists on certain projects.
- Well equipped Guitarist with Western and South Asian roots.
- Has given professional guitar lessons for beginner guitarists as well as music producers.
Education
University of CalgaryCalgary, AB
Bachelor of Science from Engineering
06.2027
Skills
- Excellent communication skills
- Fluent in 4 languages
- Has fulfilled leadership positions throughout school, college and team management at work
- Critical Thinking with fast paced work ethic
- Strong computer skills in Word, PowerPoint, Ableton, ChatGPT, email, etc
- Currently learning Programming and Coding as part of degree
Languages
English
Native or Bilingual
Urdu
Native or Bilingual
Hindi
Full Professional
Punjabi
Full Professional
Timeline
Customer Service Representative
Arshad Fabrics
12.2022 - 07.2023
Event Management Overseeing
HSC
07.2022 - 12.2022
Music Producer and Tutor
Self- Employed
University of Calgary
Bachelor of Science from Engineering
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