MUHAMMAD AKKU
Brampton
Summary
Dedicated Front Desk Executive with 2 years of experience in the hospitality industry, specializing in providing outstanding customer service and ensuring a seamless guest experience within the restaurant setting. Proficient in reservations management, guest relations, and administrative tasks.
Overview
2
2
years of professional experience
Work History
Front desk executive
Hungry eyes restaurat
06.2021 - 10.2023
- Warmly welcoming customers as entered restaurant
- Assisting with reservations and waitlist management during peak hours
- Ensuring that guests are seated promptly and in accordance with their preferences
- Addressing inquiries and providing information about restaurant's menu, specials, and services
- Handling guest feedback, concerns, and special requests professionally and efficiently
- Organizing and updating guest records, reservation logs, and contact information
- Prepared weekly employee work schedules to meet operational needs.
- Preparing daily reports and summaries for management
- Successfully improved guest satisfaction scores by consistently providing exceptional customer service.
Education
Bachelor of Commerce - Advanced Accounting and Auditing
Veer Narmad South Gujarat University
Surat04.2021
Skills
- Cash Handling Accuracy
- Microsoft SharePoint
- Sales Trends
- Expense Reporting
Languages
English
Full Professional
Hindi
Native or Bilingual
Urdu
Full Professional
Gujarati
Native or Bilingual
Timeline
Front desk executive
Hungry eyes restaurat
06.2021 - 10.2023
Bachelor of Commerce - Advanced Accounting and Auditing
Veer Narmad South Gujarat University
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