Muhammad Abdullah

(via Paladin Security)

• Enforced property standards, rules, and regulations with tact and diplomacy to ensure a secure and welcoming environment.
• Responded to medical emergencies, provided first aid and CPR, and coordinated with emergency personnel until professional help arrived.
• Maintained and enforced access control procedures, managed line control, and provided front-desk customer service.
• Conducted regular patrols, monitored CCTV surveillance systems, and drafted detailed incident and occurrence reports.
• Maintained daily logs, including occurrence reports, access logs for keys, and door audits, ensuring accurate and thorough documentation.
• Conducted Fire & Life Safety inspections and assisted with daily operational tasks to support site functionality.
• De-escalated emergency and crisis situations to maintain the safety and security of patrons and staff

• Conducted daily security patrols of assigned areas.
• Responded to alarms, emergencies, and disturbances.
• Reviewed security logs to ensure proper documentation was maintained.
• Provided customer service assistance to staff and visitors in a professional manner.
• Inspected buildings for fire hazards, unsafe conditions, or unauthorized persons.
• Answered questions from the public regarding facility rules and regulations.
• Consistently managed CCTV systems for security purposes.

• Provided excellent customer service and support for project stakeholders, ensuring smooth project progress.
• Developed user-friendly documentation and product manuals to improve customer understanding of products.
• Resolved customer inquiries and provided guidance, enhancing overall customer satisfaction.
• Conducted training sessions for clients to help them understand product functionality.