Mrs Neeraj
Etobicoke,ON
Summary
Science graduate with a strong foundation in both conventional and emerging technical practices. Highly organized and proficient in time management, with a demonstrated ability to adapt and innovate in dynamic environments.
Overview
16
16
years of professional experience
Work History
Office Assistant/Data Entry Operator
Block Primary Education Officer
Jalandhar, Punjab, India
02.2009 - 09.2024
- Efficiently managed data entry and processing, ensuring accuracy and confidentiality.
- Scheduled and managed appointments, reducing scheduling conflicts by 20%.
- Handled phone and email communication, providing timely and professional responses.
- Sorted and distributed mail, and managed correspondence effectively.
- Proven ability to work collaboratively with a team, and independently.
- Answered inquiries and resolved complaints, achieving a 95% satisfaction rate.
- Demonstrated excellent oral and written communication skills.
- Focused on client needs, providing tailored solutions, and support.
- Maintained office equipment and supplies, reducing downtime by implementing regular maintenance schedules.
- Provided comprehensive support to office staff, fostering a productive work environment.
Cashier/Customer Service Representative
Reliance Retail
Jalandhar, Punjab, India
06.2023 - 06.2024
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Scanned items and checked pricing on cash register for accuracy.
- Issued receipts, refunds, credits or change due to customers.
- Processed customer payments quickly and returned exact change and receipts.
Education
PGDCA - Computer Science
MADURAI KAMRAJ UNIVERSITY
JALANDHAR12-2013
MASTER IN FASHION TECHNOLOGY - Fashion
PUNJAB TECHNICAL UNIVERSITY
JALANDHAR, PUNJAB, INDIA09-2010
Bachelor of Arts - Arts
Guru Nanak Dev University
Amritsar06-2008
Skills
- Skilled in handling cash, credit, and debit payments
- Strong attention to detail and ability to manage financial transactions
- Knowledge of sales procedures, promotions, and pricing
- Excellent time management and multitasking abilities
- Effective at maintaining a clean and organized checkout area
- Excellent communication and interpersonal skills
- Ability to resolve customer issues and complaints efficiently
- Strong problem-solving and conflict resolution skills
- Ability to work well in fast-paced and team-oriented environments
Languages
English
Languages
English
Professional
Hindi
Native/ Bilingual
Punjabi
Native/ Bilingual
Timeline
Cashier/Customer Service Representative
Reliance Retail
06.2023 - 06.2024
Office Assistant/Data Entry Operator
Block Primary Education Officer
02.2009 - 09.2024
PGDCA - Computer Science
MADURAI KAMRAJ UNIVERSITY
MASTER IN FASHION TECHNOLOGY - Fashion
PUNJAB TECHNICAL UNIVERSITY
Bachelor of Arts - Arts
Guru Nanak Dev University