Moure Purkayastha
Toronto,ON
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Yummy Fine Foods Restaurant
Toronto, ON
09.2025 - 03.2026
- Engaged with customers to resolve inquiries efficiently, contributing to a positive customer experience and satisfaction.
- Utilized customer relationship management (CRM) software to monitor client interactions and streamline communication workflows.
- Analyzed customer requirements and utilized in-depth product knowledge to provide relevant solutions.
- Managed processing of orders and returns, guaranteeing prompt service delivery and strict adherence to operational guidelines.
Warehouse Worker
SYSCO Food Services
Vaughan, ON
12.2024 - 08.2025
- Managed product relocation within warehouse by operating forklifts and pallet jacks, ensuring streamlined logistics.
- Executed loading and unloading operations for delivery trucks to maintain accurate inventory levels.
- Implemented strategies with team members to maintain an orderly and efficient workspace environment.
- Executed regular inspections of equipment to uphold safety compliance standards.
Sales Associate
7-11 Convenience Store
Calgary, AB
09.2024 - 11.2024
- Evaluated customer needs and provided tailored product recommendations while ensuring high-quality service.
- Facilitated efficient transaction processing to enhance customer service experience.
- Monitored and refined visual merchandising displays to create an inviting shopping environment.
- Executed inventory management tasks by restocking shelves and organizing products to maintain optimal stock levels and improve customer experience.
Education
BBA
Moulvibazar Govt College & University BangladeshSkills
- Service excellence
- Focused listening
- Analytical reasoning
- Detail-oriented data management
Timeline
Customer Service Representative
Yummy Fine Foods Restaurant
09.2025 - 03.2026
Warehouse Worker
SYSCO Food Services
12.2024 - 08.2025
Sales Associate
7-11 Convenience Store
09.2024 - 11.2024
BBA