Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

MOSTAFA ELHALLAQ

Oshawa,ON

Summary

A driven sales enthusiast with expertise in sales, customer service, and healthcare. Proven ability in understanding client needs, building relationships, and delivering tailored solutions. Skilled in effective management and business analysis. Committed to enhancing customer experiences in a collaborative team environment.

Overview

7
7
years of professional experience

Work History

Software Solution Specialist (Internship)

247Labs
02.2024 - Current
  • Collaborate with the sales team to create proposals and presentations tailored to potential clients.
  • Participate in client meetings and demonstrations to showcase software capabilities.
  • Initiated the sales process of SaaS products.
  • Gained exposure to sales tools and techniques used in the promotion of SaaS products.

Service Coordinator & Driver

Durham Public Transit (Voyago)
Ajax, ON
08.2022 - 03.2023
  • Successfully managed demanding Durham Public Transit route, ensuring high customer satisfaction.
  • Leveraged excellent interpersonal skills to engage with passengers, addressing inquiries, resolving concerns.


Residence Services Representative

Campus Living Center, OT
Oshawa, ON
08.2021 - 05.2022
  • Exhibited strong interpersonal skills, addressing inquiries, communicating housing policies, and resolving concerns effectively.
  • Collaborated on marketing efforts, organizing and executing residence tours, open houses, and informational events.
  • Generated daily revenue estimates.



Culinary Sales and Service Specialist

Doner & Gyros
Oshawa, ON
11.2020 - 02.2021
  • Collaborated with the marketing team to develop promotional strategies, introducing menu specials and loyalty programs that boosted revenue.
  • Utilized exceptional customer service skills to engage, customize orders, address inquiries, and build strong customer relationships.

Chef

Self-employeed
Madinah
05.2019 - 08.2019
  • Collaborated with staff members to create meals for large banquets.
  • Leveraged strong networking and marketing skills to promote services and secure catering opportunities for private events, parties, and special occasions.

Fine Dining Service Specialist

Jaz Lounge
Madinah
02.2018 - 06.2018
  • Demonstrated refined communication, engaged patrons, orchestrated seamless service, and exceeded expectations.
  • Demonstrated product knowledge, guided menu choices, and enhanced dining experiences with insights.

Delivery and Culinary Logistics Specialist

Marsol
04.2017 - 01.2018
  • Fostered effective customer communication, providing delivery updates and addressing inquiries promptly.
  • Exhibited efficient time management and navigation, consistently ensuring on-time deliveries and upholding the service's reputation.

Education

Human Health Science Bachelor -

Ontario Tech University
Oshawa, ON

Academic English -

Ontario Tech University/Durham College
Oshawa, ON
12-2019

Skills

Soft Skills

  • Adaptability and Creativity
  • Communication Skills
  • Market Research
  • Data Analysis
  • Ability to work under pressure
  • Time Management

Software Skills

  • CRM
  • WordPress
  • Canva
  • Presentation Skills
  • Systems and software programs
  • Microsoft Office Suite

Affiliations

  • Planed and organized the largest event ever at Ontario Tech University (500 Student)
  • Vice President of the ASC club at Ontario Tech University.
  • Represented Ontario Tech University at "Ontario Universities' fair 2023" at Metro Toronto convention Center.
  • Director of RA team of the MSA club at Ontario Tech University.
  • Supervisor of the Orientation day at Ontario Tech University.
    Organized the Open House day at Ontario Tech University.
  • Organizing large volunteering events (400+ people) for “Nice” Company
  • Distributing food and clothes for charity from donations.
  • Organized the move-in day at Durham College/Ontario Tech University' residence.

Timeline

Software Solution Specialist (Internship)

247Labs
02.2024 - Current

Service Coordinator & Driver

Durham Public Transit (Voyago)
08.2022 - 03.2023

Residence Services Representative

Campus Living Center, OT
08.2021 - 05.2022

Culinary Sales and Service Specialist

Doner & Gyros
11.2020 - 02.2021

Chef

Self-employeed
05.2019 - 08.2019

Fine Dining Service Specialist

Jaz Lounge
02.2018 - 06.2018

Delivery and Culinary Logistics Specialist

Marsol
04.2017 - 01.2018

Human Health Science Bachelor -

Ontario Tech University

Academic English -

Ontario Tech University/Durham College

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MOSTAFA ELHALLAQ