Moses Saldivar

-Developed knowledge-based articles for troubleshooting solutions

-Deployed numerous software installations across several systems, such as Panasonic CF31's, Dell PowerEdge R630's and R640's, and more

-Provided onsite support for the CAC2S-AC2S for the United States Marine Corps

-Assisted Marines all over the world with network related troubleshooting on Cisco 3650 Switches and Cisco ISR 4400 Routers

-Collaborated with other teams in the department to ensure the constant support of Marines across the globe

-Utilized a ticketing system for troubleshooting requests

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges
• Built relationships with customers to encourage repeat business
• Managed returns, exchanges and refunds in accordance with store policy
• Helped customers locate products and checked store system for merchandise at other sites
• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment

-Operated the FAAD, ADSI, TAIS, and AMDWS to provide Air Defense Airspace Management

-Performed extensive training exercises to maintain operational efficiency

-Deconflicted airspace to ensure the safe operation of aircraft and indirect fire

-Personally ensured the professional and personal success of 3 Soldiers

-Led a training room responsible for coordinating battery-wide training events, inputting Soldier training data, and more

-Assisted in troubleshooting technical issues to maximize system up-time

-Maintained situational awareness for the Commander

• Maintained a clean and organized workspace for optimal productivity and safety
• Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs
• Pleasantly interacted with customers during hectic periods to promote fun, positive environment
• Contributed to a positive team environment through effective communication and collaboration with colleagues
• Worked under pressure and provided on-time, accurate and exceptional service to customers