Morufat Folorunso
Moncton,NB
Summary
Committed to ensuring customer satisfaction by providing exemplary customer service and unmatched support. Proficient in utilizing customer service best practices and protecting company assets with a keen eye for detail.
Overview
3
3
years of professional experience
Work History
Secondary School Teacher
KING Solomon Schools
01.2023 - 01.2024
- Served as a mentor for new teachers, providing guidance on effective classroom management strategies and teaching methodologies.
- Collaborated with colleagues to develop interdisciplinary projects, enhancing the educational experience for students.
- Organized extracurricular activities such as clubs and field trips to enrich students'' educational experiences outside of the classroom setting.
Customer care representative
Ojokoro Microfinance Bank
07.2021 - 12.2022
- Offered advice and assistance to customers, paying attention to special needs or wants
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customer in a polite and friendly manner.
- Promotes Company sponsor programs.
Education
Advanced Diploma - Human Resources Management
New Brunswick Community College
Moncton, Canada06.2025
Bachelor of Science - public Administration
Obafemi Awolowo University
Lagos, Nigeria01.2022
Skills
- Teamwork
- Excellent verbal and written communication skills
- Critical thinking and problem-solving
- Time management
- Customer service
- Inbound Sales
- Digital Marketing
- keen eye for details
References
Available on Request
Languages
English
Full Professional
Timeline
Secondary School Teacher
KING Solomon Schools
01.2023 - 01.2024
Customer care representative
Ojokoro Microfinance Bank
07.2021 - 12.2022
Advanced Diploma - Human Resources Management
New Brunswick Community College
Bachelor of Science - public Administration
Obafemi Awolowo University
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