Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
Generic

Morufat Folorunso

Moncton,NB

Summary

Committed to ensuring customer satisfaction by providing exemplary customer service and unmatched support. Proficient in utilizing customer service best practices and protecting company assets with a keen eye for detail.

Overview

3
3
years of professional experience

Work History

Secondary School Teacher

KING Solomon Schools
01.2023 - 01.2024
  • Served as a mentor for new teachers, providing guidance on effective classroom management strategies and teaching methodologies.
  • Collaborated with colleagues to develop interdisciplinary projects, enhancing the educational experience for students.
  • Organized extracurricular activities such as clubs and field trips to enrich students'' educational experiences outside of the classroom setting.

Customer care representative

Ojokoro Microfinance Bank
07.2021 - 12.2022
  • Offered advice and assistance to customers, paying attention to special needs or wants
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Provided primary customer support to internal and external customer in a polite and friendly manner.
  • Promotes Company sponsor programs.

Education

Advanced Diploma - Human Resources Management

New Brunswick Community College
Moncton, Canada
06.2025

Bachelor of Science - public Administration

Obafemi Awolowo University
Lagos, Nigeria
01.2022

Skills

  • Teamwork
  • Excellent verbal and written communication skills
  • Critical thinking and problem-solving
  • Time management
  • Customer service
  • Inbound Sales
  • Digital Marketing
  • keen eye for details

References

Available on Request

Languages

English
Full Professional

Timeline

Secondary School Teacher

KING Solomon Schools
01.2023 - 01.2024

Customer care representative

Ojokoro Microfinance Bank
07.2021 - 12.2022

Advanced Diploma - Human Resources Management

New Brunswick Community College

Bachelor of Science - public Administration

Obafemi Awolowo University

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Morufat Folorunso