Morolaoluwa Taiwo
Edmonton ,Alberta
Summary
Dynamic sales professional with a proven track record at Best Buy, excelling in customer service and data accuracy. Recognized for enhancing client experiences and driving sales through effective communication and teamwork. Committed to fostering positive relationships and supporting children and families, leveraging strong interpersonal skills to achieve impactful outcomes.
Overview
3
3
years of professional experience
Work History
Sales Associate
Roots
Edmonton, AB
10.2025 - 01.2026
- Assisted customers in product selection and provided exceptional service
- Trained new associates on operational procedures and customer service best practices to improve team performance.
Mentor/child Support
Big Brother Big Sister
Edmonton
02.2025 - 01.2026
- Served as a role model for professionalism, integrity, and dedication within the mentorship program environment.
- Built rapport with children, youth, parents, and caregivers through respectful, culturally responsive engagement.
- Assisted with supervised visits and appointments.
- Collaborated with teachers and community organizations to support positive outcomes.
Sales Advisor
H&M Retail
Edmonton, AB
07.2025 - 09.2025
- Assisted customers with product selection, enhancing overall shopping experience.
- Processed transactions accurately and efficiently using point-of-sale systems.
- Implemented effective upselling techniques, contributing to increased average transaction values.
- Collaborated with team members to achieve monthly sales goals and improve overall performance.
Sales Associate/omni Specialist
Best Buy
Edmonton
10.2024 - 12.2024
- Worked comfortably with numbers and data, performing quick calculations, interpreting information, and ensuring accuracy in records.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Engaged in daily with over 80 customers in a fast paced environment to reach the daily target at the organization
- Managed returns, exchanges and refunds in accordance
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts .
Team Leader
Global Faces Direct
Edmonton, AB
04.2023 - 08.2024
- Delivered excellent customer service by responding professionally to client inquiries, resolving concerns
- Managed conflict resolution among team members, fostering a positive and collaborative performance and team-oriented environment.
- Became a team lead in less than a month.
Children's Ministry Volunteer
Ellersie Baptist Church
Edmonton, AB
08.2023 - 08.2023
- Coordinated weekly children's programs, fostering engaging environments for learning and spiritual growth.
- Developed age-appropriate lesson plans aligned with curriculum objectives
Education
Bachelor of Arts - Psychology
Macewan University
Edmonton, ABSkills
- Written & Verbal Communication
- Customer Service Excellence
- Data Entry & Accuracy
- Written & Verbal Communication
- Client Needs Assessment
- Support for Children and Families
- Team Collaboration
- Performance and Teamwork-Oriented
Timeline
Sales Associate
Roots
10.2025 - 01.2026
Sales Advisor
H&M Retail
07.2025 - 09.2025
Mentor/child Support
Big Brother Big Sister
02.2025 - 01.2026
Sales Associate/omni Specialist
Best Buy
10.2024 - 12.2024
Children's Ministry Volunteer
Ellersie Baptist Church
08.2023 - 08.2023
Team Leader
Global Faces Direct
04.2023 - 08.2024
Bachelor of Arts - Psychology
Macewan University