Aishwarya Aggarwal
Mississauga,Canada
Summary
Dynamic professional with over two years of experience in consultative sales, student counseling, and customer service within the education and telecom sectors. Proven ability to manage high-volume inquiries, qualify prospects, and clearly articulate complex processes, resulting in successful conversions. Recognized for exceptional communication skills, empathy, and effective objection handling, complemented by strong CRM expertise. Well-equipped for roles such as Immigration Consultant or Sales Executive in fast-paced advisory environments, with a solid track record in business development and client management that drives significant revenue growth.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Associate
Bell Canada - Best Buy Express
Mississauga, ON
11.2024 - Current
- Managed daily customer consultations, effectively addressing needs of 50–70 customers in a dynamic retail setting.
- Surpassed monthly sales and activation targets by achieving 110–130% of goals.
- Analyzed specific customer demands and proposed bespoke telecom solutions addressing unique needs.
- Detailed contract pricing and commitments, achieving customer satisfaction ratings of over 95% through effective explanation.
- Executed thorough documentation of 100% of interactions in CRM to facilitate compliance verification and improve data integrity.
Business & Development Executive
London Language Institute
London, ON
01.2024 - 10.2024
- Facilitated initial communication with over 400 prospective students monthly, managing phone, email, and inbound inquiries.
- Conducted in-depth counseling sessions to identify study objectives, financial parameters, schedules, and criteria for decision-making.
- Coordinated 15–20 weekly consultation meetings for senior advisors and management, directly contributing to enrollment and revenue growth strategies.
- Executed daily outreach follow-ups and pipeline tracking utilizing CRM tools, ensuring zero documentation errors.
- Navigated client objections through empathetic understanding of concerns and strategic positioning of value-based educational offerings.
- Fostered partnerships between academic and operations teams to enhance intake growth and operational efficiency.
Regional Recruitment Manager
M Square Media (MSM)
Chandigarh, India
01.2023 - 12.2023
- Managed and nurtured client relationships, meticulously handling sensitive documents to uphold professional standards.
- Monitored pending cases and outstanding matters to ensure timely resolution and accurate customer records.
- Implemented and optimized recruitment processes across various regions, ensuring accurate tracking of more than 100 student leads per month.
- Streamlined follow-up procedures and documentation coordination for counseling teams to improve operational efficiency.
Business Development Executive
BYJU'S
Delhi, India
08.2021 - 12.2022
- Worked in a high-volume, target-driven sales environment , managing 60–80 outbound and inbound calls daily with parents and students.
- Engaged clients to understand financial concerns, goals, and timelines , educating them on long-term value and commitment requirements.
- Addressed objections and negotiated customer-aligned solutions , converting 30%+ of qualified leads into paid education programs.
- Oversaw maintenance of CRM records and safeguarded sensitive client data, contributing to improved client engagement and retention.
Education
Post-Graduate Certificate - Marketing Management
Fanshawe College
London, ON01.2025
Post-Graduate Certificate - Customer Relationship Marketing & Sales Management
Fanshawe College
London, Ontario01-2024
B.E. Chemical Engineering With MBA
UICET Panjab University
Chandigarh, India01-2021
Skills
- Outbound Prospecting (Cold Calls, Emails, LinkedIn)
- Lead Qualification & Discovery
- Meeting & Demo Booking
- Objection Handling
- CRM & Salesforce Fundamentals
- Call & Talk-Time KPI Management
- Business Process Understanding
- Pipeline Building & Handoffs
- Written & Verbal Communication
- Coachability & Feedback Adoption
Languages
English
Full Professional
Hindi
Native or Bilingual
Certification
- Salesforce CRM Training (Trailhead): Accounts & Contacts, Leads & Opportunities, Reports & Dashboards, Chatter Administration, Platform Fundamentals
- Advanced Selling Simternship® (Stukent) – hands-on sales simulation experience
- Google Ads Search Certification (valid till 2026)
- Google Ads Measurement Certification (valid till 2026)
- HubSpot Marketing Hub Software Certification
- HubSpot Certification (valid till 2026)
- Workflow Automation – Deep Dive (HubSpot Academy)
- Lead Generation Certification (LinkedIn Learning)
- Customer Journey Mapping: Case Study in Action (LinkedIn Learning)
Timeline
Sales Associate
Bell Canada - Best Buy Express
11.2024 - Current
Business & Development Executive
London Language Institute
01.2024 - 10.2024
Regional Recruitment Manager
M Square Media (MSM)
01.2023 - 12.2023
Business Development Executive
BYJU'S
08.2021 - 12.2022
Post-Graduate Certificate - Marketing Management
Fanshawe College
Post-Graduate Certificate - Customer Relationship Marketing & Sales Management
Fanshawe College
B.E. Chemical Engineering With MBA
UICET Panjab University