MORO LAKE
Innisfil,Ontario
Summary
Resourceful Employment Services Coordinator known for high productivity and efficient task completion. Specialize in labor market analysis, career counseling, and program development to support job seekers. Excel in communication, teamwork, and adaptability, ensuring seamless operations and positive outcomes for all parties involved.
Overview
6
6
years of professional experience
Work History
Mental Health Behaviour Analyst
Bartimaeus Inc.
Barrie, ON
12.2022 - Current
- Provided emotional and psychological support to clients in crisis situations.
- Conducted assessments of client needs, strengths and resources.
- Assisted clients in developing individualized treatment plans and goals.
- Facilitated group therapy sessions on topics such as anger management, coping skills, self-esteem.
- Monitored client progress toward meeting goals outlined in their treatment plan.
- Educated clients about mental health issues and available community resources.
- Collaborated with other professionals to coordinate services for clients.
- Maintained accurate records of client interactions using an electronic health record system.
- Presented social programs to educate community and improve participation in counseling services.
- Provided leadership and coordination of various programs using techniques in behavior management and prevention strategies.
- Coordinated with family members to provide education on mental health conditions and support strategies.
Healthcare Employment Service Coordinator
ABLEONE HEALTHCARE AGENCY INC.
01.2019 - 12.2022
- Coordinated service schedules and appointments with clients.
- Provided customer service to ensure client satisfaction.
- Maintained accurate records of services provided for each client.
- Researched, identified, and resolved customer complaints promptly.
- Analyzed the company's expenditures and developed financial models.
- Support team directly to deliver effective employment services and targets.
- Assessed company operations for compliance with safety standards.
- Worked closely with human resources to support employee management and organizational planning.
- Evaluated needs of departments and delegated tasks to optimize overall production.
- Implemented strategies to take advantage of new opportunities.
Education
Human Resources Management
CANADIAN COLLEGE OF BUSINESS SCIENCE & TECHNOLOGY
Toronto, ONPROJECT MANAGEMENT PROFESSIONAL (PMP)
THE UNIVERSITY GEORGIA
GEORGIA UNITED STATESMaster of Science - Health Care Administration (MHA)
STRAYER UNIVERSITY
GEORGIA UNITED STATESBachelor of Science - Architecture - Project And Facility Management
EDO STATE UNIVERSITY
NiGERIASkills
- Workflow Analysis
- Root Cause Analysis
- BI dashboards
- Trend forecasting
- Issue Identification
- Regulatory Compliance
- Excel proficiency
- Outstanding organizational skills
- Customer Service and Communication Skills
- Microsoft applications skills
- Career Counseling
- Client Advocacy
- Employer Relations
- Training facilitation
- Interview coaching
- Resume Writing
- Recruitment
- Staff Management
- Organizational Development
- Negotiation Skills
Timeline
Mental Health Behaviour Analyst
Bartimaeus Inc.
12.2022 - Current
Healthcare Employment Service Coordinator
ABLEONE HEALTHCARE AGENCY INC.
01.2019 - 12.2022
Human Resources Management
CANADIAN COLLEGE OF BUSINESS SCIENCE & TECHNOLOGY
PROJECT MANAGEMENT PROFESSIONAL (PMP)
THE UNIVERSITY GEORGIA
Master of Science - Health Care Administration (MHA)
STRAYER UNIVERSITY
Bachelor of Science - Architecture - Project And Facility Management
EDO STATE UNIVERSITY
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