Professional and versatile, with a background in psychology and aesthetics, as well as experience in banking fraud analysis. I combine empathy and precision to effectively solve complex problems.
Overview
7
7
years of professional experience
Work History
Fraud Analyst
BMO Financial Group
11.2022 - Current
Analyze fraud trends and anomalies
Detect suspicious behaviors or fraud patterns
Train staff on fraud prevention methods and the importance of thorough detection
Knowledge of financial regulations
Medical Esthetician
Expérience Persany
02.2022 - 11.2022
Customer reception, analyzing requests, and suggesting suitable services with a focus on satisfaction and loyalty.
Inventory of product and equipment stocks
Manager Esthetician
Fleur de Peau Esthétique
02.2021 - 03.2022
Responsible for managing the team, recruitment, orders, and customer service.
Administer all medical-aesthetic treatments offered by the salon.
Lead and motivate the team to achieve a high level of collective performance.
Assistant Manager
Yves Rocher
08.2017 - 02.2021
Customer service
Responsible for administrative documents and scheduling
Education
DEP - Aesthetic
Professional School Saint-Éxupery
Montreal, QC
02-2021
Student in Psychology
Université Du Québec À Montréal
01-2019
Bachelor's Degree Candidate in Industrial Relation
Université De Montréal
01-2016
High School And Cegep -
Collège Stanislas
01-2015
Skills
Data analysis
Oral communication
Employee training
Strong communication and listening skills
Sociable and detail-oriented
Adaptable and comfortable working independently or in a team
Languages
Français
Native or Bilingual
Anglais
Native or Bilingual
Espagnol
Elementary
Timeline
Fraud Analyst
BMO Financial Group
11.2022 - Current
Medical Esthetician
Expérience Persany
02.2022 - 11.2022
Manager Esthetician
Fleur de Peau Esthétique
02.2021 - 03.2022
Assistant Manager
Yves Rocher
08.2017 - 02.2021
DEP - Aesthetic
Professional School Saint-Éxupery
Student in Psychology
Université Du Québec À Montréal
Bachelor's Degree Candidate in Industrial Relation
Université De Montréal
High School And Cegep -
Collège Stanislas
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