Morgan-Jean Stoyles
St. John's,NL
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Receptionist
Signature Salon
St. John's, NL
06.2023 - 08.2024
- Greeted visitors entering establishment to determine nature and purpose of visit.
- Received phone calls and emails to assist customers in scheduling, rescheduling or canceling appointments.
- Booked appointments to allow sufficient time for requested services.
- Conducted cash handling procedures such as accepting payment from clients, processing credit cards transactions or issuing refunds as necessary.
- Assisted in training new receptionists on proper use of the salon software system.
- Ensured all areas of the salon were clean and organized at all times.
- Maintained up-to-date records of customer visits and purchases.
Host/Food Server Assistant
Mallard Cottage
St. John's, NL
09.2023 - 01.2024
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Helped service staff handle demand by distributing food and beverages.
- Collected reservation information and communicated updates to guests via mobile device or in-person.
- Communicated with servers about new tables, changes in food availability and customer comments.
- Managed dining room layout to maximize efficiency of staff members.
- Distributed menus to guests, led to tables and gave initial information about service staff or specials.
Work-term Student
Sound Spa and Salon
St. John's, NL
10.2023 - 11.2023
- Performed a variety of skills whilst getting evaluated.
- Skills included; hair cutting, dry styling, shampoos, up-do and down-do work as well as coloring and lightening.
- Learned and practiced new techniques.
- Observed other stylists as they performed various services.
Education
Diploma - Hairstylist
Keying School of Hair Design
St. John's, NL11-2023
Skills
- Fluent Bilingual (french and english)
- Trained on point of sale system
- Proficient in Microsoft and Google Software
- Positive attitude and eager to learn
Certification
- Standard First Aid Certification
- WHIMIS Training
- OH&S Training
References
References available upon request.
Timeline
Work-term Student
Sound Spa and Salon
10.2023 - 11.2023
Host/Food Server Assistant
Mallard Cottage
09.2023 - 01.2024
Receptionist
Signature Salon
06.2023 - 08.2024
Diploma - Hairstylist
Keying School of Hair Design