Moraad Hassen
Calgary,AB
Summary
Motivated employee with excellent time management skills. True problem-solver remains calm under pressure to meet departure schedules. Trained in flight line operations and safety through one year of aviation experience.
Goal-driven and skilled individual offering one year of experience in aviation industry. Knowledgeable and critical thinker. Successful and diverse experience in below-wing airline services.
Proactive and hard-working commercial airline employee highly experienced as ramp agent. Offers excellent communication and time management skills. FAA-certified with excellent safety record. Trained in flight line operations and equipment operation.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Ramp Agent
Strategic Aviation
05.2023 - Current
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Guided aircraft into and out of parking positions using hand signals.
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over 8 daily flights.
- Conducted marshaling activities skillfully, guiding pilots safely towards their designated parking positions on the ramp area.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Tracked flight schedules to promote on-time landings and avoid loading delays.
- Contributed to a safer work environment by strictly following safety protocols during ramp operations.
- Displayed strong attention to detail during aircraft inspections, promptly reporting any observed irregularities or potential hazards.
Courier
Charis Courier INC
09.2021 - Current
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Enhanced customer satisfaction through timely deliveries and professional communication with clients.
- Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
Ramp Agent
Unifi
10.2023 - 12.2023
- Successfully navigated large shipments of materials through tight spaces and busy facilities.
- Maintained clean, orderly work environment free of hazards.
- Assisted in reducing turnaround times by efficiently managing the unloading and loading of cargo and luggage.
- Coordinated ground crew activities to complete objectives on schedule.
- Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
- Checked cargo and baggage for security to meet TSA regulations.
Courier
Buds Courier
08.2021 - 09.2021
- Verified delivery details with clients upon arrival, confirming accuracy before completing transactions.
- Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
- Contacted customers to confirm delivery details and locations.
Auto Glass Installer
Budget Auto Glass
11.2018 - 03.2019
- Reduced repeat service requests by ensuring proper auto glass installation and addressing any concerns prior to job completion.
- Managed inventory levels effectively, reducing waste and minimizing downtime due to lack of supplies.
- Developed strong relationships with suppliers, ensuring timely delivery of high-quality materials for installations.
- Improved overall productivity by maintaining an organized workspace and efficiently managing daily tasks.
Mechanic Assistant
Hertz
01.2018 - 01.2019
- Worked alongside senior mechanics to gain hands-on experience with advanced repair techniques and tools.
- Performed oil changes, tire rotations, and other routine maintenance tasks to keep vehicles running smoothly.
- Conducted routine oil changes, tire rotations, fluid replacements, and bulb changes.
- Cleaned and organized work areas, tools and equipment to support productivity.
Education
High School Diploma -
Columbia College
Calgary, AB01.2022
Skills
- Problem-Solving
- Loading and unloading
- Ramp service
- Aircraft Marshalling
- Safety Procedures
- Crew assistance
- Dependable and Responsible
- Aircraft Safety Check
- Decision-Making
- Customer Service
- Active Listening
- Critical Thinking
Languages
Arabic
Native or Bilingual
English
Full Professional
Turkish
Limited Working
Certification
Security Guard License
J.P. Security
Standard First Aid Class C, CPR Certification
Itahile J.P. Security
Timeline
Ramp Agent
Unifi
10.2023 - 12.2023
Ramp Agent
Strategic Aviation
05.2023 - Current
Courier
Charis Courier INC
09.2021 - Current
Courier
Buds Courier
08.2021 - 09.2021
Auto Glass Installer
Budget Auto Glass
11.2018 - 03.2019
Mechanic Assistant
Hertz
01.2018 - 01.2019
High School Diploma -
Columbia College
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