MOOSA ZAHID
Los Angeles,CA
Overview
6
6
years of professional experience
Work History
Project Assistant
West Coast University
07.2024 - Current
- Provide comprehensive registrar team support, including processing and maintaining student academic records using Anthology Student and CampusVue, with a focus on transcript evaluation and compliance with academic policies
- Manage the tracking of Proposed schedules while ensuring timely and accurate processing of incoming and outgoing Official and Unofficial transcripts
- Assist in evaluating incoming transcripts for potential transfer credit in TES and Anthology
- Organize and upload alumni records in ImageNow by performing secure document scanning in accordance with FERPA standards
- Maintain a high level of accuracy when entering, reviewing, and verifying student records on Anthology and Excel spreadsheets demonstrating strong attention to detail
Document Control Specialist
ERNEST
11.2022 - 03.2024
- Collaborated with project teams to manage document revisions and conducted quality assurance/quality control (QAQC) checks
- Generated RFCs and RFIs while ensuring confidentiality and adherence to protocols
- Implemented efficient systems for organizing, tracking, and maintaining documents
- Developed workflows and visual representations using MS Visio to streamline processes
- Standardized document naming conventions to enhance organization and retrieval efficiency
Administrative Assistant
FMH WHOLESALE LLC
05.2022 - 11.2022
- Managed the input and maintenance of inventory, sales, and network data utilizing advanced Excel skills, ensuring precision and accuracy in data management
- Developed and maintained project timelines, ensuring timely progress across multiple ongoing initiatives and enhancing overall project management efficiency within the FBA domain
- Processed returns/refunds processes promoting efficiency and improving customer experience and supplier satisfaction
- Drafted submittals and distributed it with team members and consolidate any necessary comments
- Verified products and ensured charges are charged to the correct account
IT Help Desk Administrator
UNIVERSITY OF RHODE ISLAND
09.2020 - 01.2021
- Monitored service desk for tickets assigned to the queue and processed first-in first-out based on priority
- Provided technical user support over the phone and in-person; identified, troubleshooted and resolved a wide range of technical computer hardware and software, network, and telephone related problems
- Created university email accounts for incoming students using Microsoft Exchange Server and User Manager
- Provided access to tools and document folders to users on SharePoint and collaborative software
- Organized Info Sessions to optimize outreach and provide students with necessary career development tools
Sales Representative
VERIZON WIRELESS & FIOS
07.2019 - 03.2020
- Led weekly sales calls with team members to reach sales and customer retention goals, that contributed to a 12% sales revenue growth
- Trained and developed new sales team associates in products, selling techniques and company procedures to ensure a seamless onboarding process
- Processed vendor contracts and implemented a standardized process which reduced contract discrepancies by 90%
Education
Bachelor of Science - Applied Economics
UNIVERSITY OF RHODE ISLAND
Kingston, RI08.2022
Skills
- Project Management
- Qualitative/Quantitative Analysis
- Microsoft Office Suite
- SQL
- CRM Software
- Team support
Hobbies and Interests
Swimming, Tennis, Squash
Community Service
NAZIR FOUNDATION, Volunteer, Lahore, PK, 2018-05, 2018-09, Founded and organized annual holiday drives by communicating with local grocery stores and community members to provide necessities to nearby orphanages
Affiliations
Phi Sigma Theta member of National Honor Society
Timeline
Project Assistant
West Coast University
07.2024 - Current
Document Control Specialist
ERNEST
11.2022 - 03.2024
Administrative Assistant
FMH WHOLESALE LLC
05.2022 - 11.2022
IT Help Desk Administrator
UNIVERSITY OF RHODE ISLAND
09.2020 - 01.2021
Sales Representative
VERIZON WIRELESS & FIOS
07.2019 - 03.2020
Bachelor of Science - Applied Economics
UNIVERSITY OF RHODE ISLAND
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