Moon Chung

Body Shop Estimator

Supreme Collision - Fullerton, CA

November 2017 to Present

• 35 years in collision repair industr

• Contact / Greet customers in for inspection IFI / in for repair IFR have relationship

• Assign tear down and document / photo necessary repairs, replace, refinish, r&i

• Contact insurance appraiser to have all necessary repairs / supplements approved.

• • Make sure all necessary parts are ordered received to avoid repair delays / too important

• Update customers on repair status

• QC body repair lines, L-W-H is proper

• QC final inspection before delivery

I will be humble to everyone I work with and assist to get the job done.

• I-CAR GOLD CLASS
• Managed day-to-day business operations.
• Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
• Increased customer satisfaction by providing high-quality services and timely communication.
• Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
• Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.