Monyca Cunningham
San Diego
Summary
Strategic Customer Service Sales Representative committed to driving consistent customer and revenue growth with strong networking and prospecting skills. Skillful in converting leads into customers, keeping accounts serviced and maintaining competitive sales numbers. Excellent relationship-building, communication and multitasking abilities.
Overview
4
4
years of professional experience
1982
1982
years of post-secondary education
Work History
Customer Service Sales Representative
KeHE specialty food
Naperville
02.2024 - 01.2025
- Assisted customers with product selections and service inquiries.
- Processed customer orders accurately and efficiently.
- Resolved customer complaints with professionalism and care.
- Supported merchandising efforts by organizing displays and stock levels.
- Identified potential opportunities to upsell products or services.
Merchandise Sales Associate
DPI Specialty Foods Rocky Mountain
Ontario
07.2021 - 04.2024
- Assisted customers in selecting and purchasing merchandise.
- Stocked shelves and organized displays for optimal product visibility.
- Monitored inventory levels and communicated restocking needs to management.
- Collaborated with team to maintain a clean and safe shopping environment.
- Trained new associates on product knowledge and sales techniques.
- Restocked shelves with new inventory as needed.
Education
Abraham Lincoln High School
San Diego, CASkills
- Customer service
- Order processing
- Product upselling
- Inventory management
Timeline
Customer Service Sales Representative
KeHE specialty food
02.2024 - 01.2025
Merchandise Sales Associate
DPI Specialty Foods Rocky Mountain
07.2021 - 04.2024
Abraham Lincoln High School