MONSURAT BOLANLE OLOYEDE
Ottawa,ON
Summary
Hardworking team player knowledgeable about dining operations and beverage services. Always willing to go above and beyond to serve guests quickly and exceed expectations.
Service-focused food service worker dependable in working shifts and helping others. Skilled in setup, cleaning and breakdown of different spaces. Good with support tasks and direct customer work.
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills .
Hardworking and trustworthy individual seeking team-oriented environment. Adept in multitasking and maintaining grace and efficiency in high-pressure situations to serve customer needs, deliver exceptional service and boost business revenues.
Overview
8
8
years of professional experience
Work History
COUNTER SERVER
ASO ROCK HOTELS AND SUITS
LAGOS, NIGERIA
11.2020 - 08.2022
- Greeted customers and provided menu information.
- Maintained a clean, organized and stocked work station.
- Assisted in the preparation of food items such as salads, sandwiches, and desserts.
- Provided exceptional customer service by responding to customer inquiries promptly and professionally.
- Communicated effectively with kitchen staff to ensure orders were fulfilled quickly and accurately.
- Prepared drinks according to recipes or special requests from customers.
- Resolved customer complaints in a timely manner.
- Followed safety protocols while operating equipment such as knives, blenders.
Dishwasher
MR BIGGS
NIGERIA, LAGOS
03.2014 - 04.2019
- Cleaned food preparation areas such as countertops, cupboards, appliances exteriors, walls floors and sinks.
- Removed garbage and trash to designated disposal areas in accordance with health regulations.
- Organized trays with cutlery prior to serving meals to customers.
- Followed all safety guidelines while handling sharp objects like knives or forks.
- Performed routine maintenance tasks such as cleaning filters in the dishwashing machine.
- Sanitized surfaces after each use following standard sanitation practices.
- Replenished soap dispensers with detergent when necessary.
- Sorted clean dishes in appropriate storage areas for easy and accessible use.
Education
High School Diploma -
THE POLYTECHNIC,IBADAN
LAGOS NIGERIA01-2010
Skills
- Inventory Management
- Sales expertise
- Sales transaction management
- Setting up trays
- Excellent work ethic
- Customer-focused
- Product Knowledge
- Dish preparation
Timeline
COUNTER SERVER
ASO ROCK HOTELS AND SUITS
11.2020 - 08.2022
Dishwasher
MR BIGGS
03.2014 - 04.2019
High School Diploma -
THE POLYTECHNIC,IBADAN
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