Monserrat Perez
Santa Ana
Summary
Dynamic and dedicated professional with extensive experience as a Cashier at Pick Up Stix Fresh Asian Flavors. Proven track record in enhancing customer satisfaction through exceptional service and conflict resolution. Bilingual with strong cash handling skills, committed to maintaining integrity and fostering positive customer relations.
Overview
1
1
year of professional experience
Work History
Cashier
Pick Up Stix Fresh Asian Flavors
12.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Education
High School Diploma -
Godinez Fundamental
Santa Ana, CA05-2025
Skills
- Bilingual
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Cleaning and sanitizing
- Money handling
- Customer relations
- Order taking
- Written and verbal communication
- Cash register systems
- Conflict resolution
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
ASL
Elementary
Timeline
Cashier
Pick Up Stix Fresh Asian Flavors
12.2024 - Current
High School Diploma -
Godinez Fundamental
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