Monserrat Flores Bucio
Burnaby,BC
Summary
I am an effective communicator and problem solver when needed. I have significantly improved and supported project outcomes and safety protocols at KPS, leveraging organizational and creative skills. I excelled in customer service and teamwork, driving sales growth at BBVA Bank and ensuring excellence in service delivery at the Mexican Restaurant. I earned a notable rating Achieved notable success by focusing on innovative solutions and collaborative efforts.
Overview
6
6
years of professional experience
Work History
Arquitect in Sheet Metal
KPS
03.2024 - Current
- Ensured timely project completion by closely monitoring progress and adjusting resources as needed.
- Developed innovative solutions to complex problems encountered during projects that led to successful outcomes despite challenges faced.
- Enhanced workplace safety by implementing strict safety protocols and conducting regular equipment inspections.
- Streamlined fabrication processes for improved productivity by introducing more efficient cutting and welding techniques.
Sales
BBVA Bank
06.2021 - 06.2022
- Developed unique sales approach and identified client needs to expand sales.
- Develop the ability to serve customers based on their needs and achieve a successful sale closing
- Generated sales report to help upper management make effective decisions and sales plans.
- Organized sales area and work station to showcase products and boost sales.
- Assisted in achieving sales targets through effective coordination with the sales team.
Assistant
Scotiabank
04.2019 - 06.2020
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
Server
Restaurant Mexicano
01.2020 - 09.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Bachelor's Degree In Logistics In International C. - Logistics International Commerce
Universidad Del Valle De México UVM
Mèxico City 07.2018
Skills
- Communication
- Problem-solving
- Organizational
- Costumer service
- Creativity
- Work in Team
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Arquitect in Sheet Metal
KPS
03.2024 - Current
Sales
BBVA Bank
06.2021 - 06.2022
Server
Restaurant Mexicano
01.2020 - 09.2021
Assistant
Scotiabank
04.2019 - 06.2020
Bachelor's Degree In Logistics In International C. - Logistics International Commerce
Universidad Del Valle De México UVM
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