

Processed and validated high-volume payroll contribution files for over 200 employer plans, ensuring over 99% accuracy and compliance prior to posting.
Performed payroll, trust, and system reconciliations, identifying and resolving discrepancies within strict service-level deadlines.
Investigated payroll variances and contribution errors, processing corrections, reversals, and refunds, while maintaining audit-ready documentation.
Maintained secure payroll records, ensuring accurate filing, documentation control, and confidentiality of employee information.
Responded to employer and internal payroll inquiries, collaborating with cross-functional teams to ensure timely and accurate resolution.
Managed multiple deadlines in a high-volume environment, consistently meeting turnaround time, and quality benchmarks.
Supported regulatory reporting processes, including preparation assistance for compliance documentation, and non-discrimination testing.
Detail-oriented and proactive compliance and payroll professional experienced in high-volume payroll contribution processing, reconciliations, and audit-ready documentation. Known for precision, accountability, and the ability to manage shifting priorities while consistently meeting strict deadlines. Strong communicator with a collaborative mindset, skilled in resolving payroll discrepancies and supporting team operations with accuracy and efficiency. Currently enrolled in the National Payroll Institute’s Payroll Compliance Legislation program, pursuing PCP certification, and eager to contribute to payroll operations at BC Ferries.