Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Monique Parmar

Scarborough,ON

Summary

Hard-working with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.

Overview

9
9
years of professional experience

Work History

SECURITY/ CONCEIRGE/ SUPERVISOR

FIRSTSERVICE RESIDENTIAL
01.2017 - Current
  • Overseeing the safety and security of all residents, visitors and the property
  • Maintaining daily accurate key control and key audits
  • Maintaining close liaison with police, fire department and ambulance in emergencies
  • Conducting interior and exterior patrols to monitor property conditions, deficiencies and cleanliness
  • Liaise with property management and Board members regarding property and security related matters
  • Collecting maintenance requests, rental payments and all resident notices
  • Maintaining confidentiality of all property information and company assets
  • Demonstrating exceptional conflict resolution and problem-solving skills when needed
  • Able to work independently and maintain a positive attitude within a busy environment at all times
  • Completing accurate and detailed daily activity and Incident Reports.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Led major initiatives within the department that drove innovation or addressed critical business challenges.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.

QUALITY INSPECTOR

MAGNA
01.2016 - 01.2017
  • Responsibilities: Checking car parts for any deficiencies
  • Testing the performance to determine that everything meets manufacturer and industry standards
  • Overseeing the products are meeting all specific requirement
  • Troubleshooting all manufacturing processes.
  • Enhanced product quality by conducting thorough inspections and identifying areas for improvement.
  • Reduced defects in production by implementing meticulous inspection processes and protocols.

PLC PROGRAMMING

ELECTRONIC SOLUTIONS
01.2015 - 01.2016
  • Responsibilities: Ensuring that all engineering specifications meet client needs as well as ensuring that changes adhere to project requirements
  • Ensuring that all duties are appropriately carried out; taking part regularly in industry seminars.

Education

Electro Mechanical Engineering Technology and science Advanced Diploma - Automation And Robotics Technician

Centennial College
Scarborough, ON
04.2018

Electrical Engineering -

Punjab Technical University
Jalandhar, Punjab
04.2015

Skills

  • Microsoft Office
  • AutoCAD
  • Excellent written and verbal communication & analytical skills
  • Strong leadership, organizational and problem-solving skills
  • Staff Management
  • Process Improvement
  • Strategic Planning
  • Inventory Control
  • Paperwork Processing
  • Professional Telephone Demeanor
  • Microsoft Outlook
  • Team Development
  • Client Relations
  • De-Escalation Techniques

Languages

FLUENT IN ENGLISH
Professional Working
HINDI
Native or Bilingual
PUNJABI
Native or Bilingual

References

Available on Request

Timeline

SECURITY/ CONCEIRGE/ SUPERVISOR

FIRSTSERVICE RESIDENTIAL
01.2017 - Current

QUALITY INSPECTOR

MAGNA
01.2016 - 01.2017

PLC PROGRAMMING

ELECTRONIC SOLUTIONS
01.2015 - 01.2016

Electro Mechanical Engineering Technology and science Advanced Diploma - Automation And Robotics Technician

Centennial College

Electrical Engineering -

Punjab Technical University
Monique Parmar